04/09/2020

Role: Programmer/Developer - contract RFS: IT19-HSC-0138 Client: Ministry of Health Duration: 230 working days, 7.25 hours per day Location: 5700 Yonge Street, Toronto, ON, M2M 4K5 Anticipated Start Date: May 01, 2020 Rate: $65/h inc Rated Criterion ==================================================== Technical Skills 5-9 years of experience with: • Preparing user interface design, technical specifications and documentation for design, development, installation, testing and performance of integrated, multi-services systems • Java programming on Sun Solaris and RED-HAT/Linux, WebSphere Liberty Profile/WebSphere Application server, WebSphere Studio Application Developer, web services, OAuth2, IBM Cloud, NODE.JS, J2EE and associated frameworks, API Connect, Kafka • Java, Java EE, Java Frameworks, Java Scheduling/Threading, JavaScript, Angular and RESTFUL web services, Redhat/Linux scripting • Oracle RDBMs(12c), SQL, PL/SQL, JSON, XML, ETL, stored procedure, optimized database queries, data architecture, data design and modelling, data mapping and database query performance tuning • Front end programming skills including HTML5, JSF, PrimeFaces, CSS and JavaScript. • Experience with version control system SVN or GitLab. • Working knowledge of issue tracking system Jira. • Experience in developing accessible UI components. • iOS programming skills including SWIFT as an asset • Knowledge and experience with API testing and management tools such as Postman, SOAPUI, Swing • UI Frameworks (JavaFX, Spring, jQuery) or similar frameworks for web and mobile applications • Knowledge and experience with Elastic/Logstash/Kibana • Experience using HL7-FHIR protocols and RESTFUL messaging, Middleware and gateways • Experience with IBM DataPower applications an asset • Experience in Platform as a service (PaaS), Docker, Kubernetes and API Gateway an asset • Knowledge and experience with Prolog, Haskell, LISP, and Cloud technologies using Cloud Foundry would be an asset.   Core Skills, Knowledge and Experience 5-9 years of experience with: • Working with business analysts to translate the business requirements and functional specifications into an application design appropriate to meet the business and operational/IT needs • Working with technical systems specifications and translating them into working, tested applications for large, complex, mission critical applications sustainment and upgrades • Work with Quality Assurance (QA) to code, test, and debug extensions/tools integration services • Analysis, design and development work on complex, multi-tier web-based applications, micro-services architecture, mobile, and off-the-shelf solutions   • Designing, developing and implementing applications that work across modern browsers and various platforms, and mobile devices • Using and applying extensive knowledge of User Interface (UI) design principles across a variety of applications, platforms and devices • Conducting technical analysis, program code, detailed programming reports and specifications, program design, writing and/or generating code, and conducting tests • Developing and maintaining system design models, technical documentation and specifications • Maintaining development environments and adopt continuous Integration (CI) practice • Conducting technical evaluation and assessment of options for technical design issues, application figuration aspects and integration capabilities, related tools and utilities, gap analysis of integration components to technical requirements/specifications/documentation • Providing impact analysis, effort estimate and solution design/development for solution/software upgrades or based on any new business requirements   • Undertaking proof of technology with test data to simulate application load and performance tuning related applications • Providing software expertise in various computing platforms, operating systems, database technology, communication protocols, middleware and gateways • Providing application programming support for incident management, application functionality sustainment, performance tuning and technical documentation • Developing and maintaining system design models, technical documentation and specifications • Developing medical and clinical based systems • Web performance optimization • Various computing platforms, operating systems, database technology, communication protocols, middleware and gateways • Conducting technical analysis, trouble-shooting, and issue resolutions for production operational support of reports, and other components and utilities • Knowledge of recognized accessibility laws, regulations, and standards (e.g., W3C, WCAG) or other specific accessibility standards, and experience in usability, accessibility and compliance testing • Ensuring compliance with architecture framework and system standards, and Agile Development Methodology • Project management practices, and ability to contribute to design/development project plans, including work breakdown, resource estimates, and status reports • Experience with Software Development Lifecycle (SDLC) • Continuous Integration (CI) practice and enhanced Ci/CD experience and DevOps methodologies and technologies an asset • Knowledge and experience with leading-edge technologies, design criteria including usability, security, and privacy for web and mobile applications.   OPS/Healthcare Experience • Experience working with federal/provincial/broader public-sector healthcare providers • Knowledge of the provincial immunization system and OPS large complex IT Health related projects or equivalent • Experience with integration of Clinical IT Systems such as Client and Provider Registries • Knowledge of OPS Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that comply with industry standard practices • Knowledge of industry standard such as Project Management Institute (PMI)   • Experience adopting and adhering to OPS Unified I&IT Project Methodology, OPS Enterprise Architecture and OPS Gating process, and OPS Standard Systems Development Methodologies.   General Skills • Exceptional analytical, problem solving and decision-making skills • Demonstrated strong interpersonal, verbal and written communication, and presentation skills • Proven troubleshooting and critical thinking experience • Demonstrated ability to apply strong listening skills to facilitate issue resolution • Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships • Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively • A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines. Scope of Services and Deliverables ==================================================== • Implement new features and enhancements in PHIX and STIX • Troubleshoot production and QA issues and provide fix • Provide ongoing support of the PHIX tool to validate all the immunization records submitted from the ICON Public • Conduct performance tuning to make sure PHIX and STIX application handle a big volume of data from the external sources • Develop, test, support and maintain components of the PHIX and STIX application • Design data-driven logic and conducting unit tests for DHIR Integration Hub and its connected integration services and common APIs, including the PHIX tool • Perform technical analysis, prepare detailed programming specifications, program design, write and/or generate code, and conduct unit tests • Provide programming support for incident management, application functionality sustainment, performance tuning and technical documentation for the PHIX solution and STIX tool • Translate technical specifications for integration/sustainment into working, tested application code • Develop detailed application programming specifications, writing code and scripts • Provide impact analysis, effort estimate and solution design/development due to required software upgrades or any new requirements (e.g. Panorama 3.1.x upgrades, PHU merge and more) • Maintain Development environments and continue continuous Integration (CI) practice • Support approximately 344,600 immunizations and around 83,700 clients via ICON, and an estimated 120,200 Yellow Card retrievals • Work with Quality Assurance Specialist (QA) to code, test, debug and ensure alignment with Panorama 3.1.x upgrade • Modify the underlying components to conform to vendor upgrade releases of the Panorama product, business requirement changes, as well as specialized support for the overall DHIR solution • Provide software expertise in various computing platforms, operating systems, database technology, communication protocols, middleware and gateways

04/08/2020

Role: Oracle Programmer/Developer - contract RFS: IT19-JTS-0119 Client: Ministry of Community Safety and Correctional Services Duration: 238 working days, 7.25 hours per day Location: 21 College, Suite 300, Toronto Anticipated Start Date: April 20, 2020 Rate: $83/h inc Rated Criterion ==================================================== Technologies and Environment • Demonstrated experience working in Windows XP, Vista, 2003, and 2008 environment • Demonstrated experience in developing using .NET, ASP.NET, NET Framework, Enterprise Library, C #.Net, and VB.NET • Experience with XML and MS Web Services • Experience with MS SQL Server   Development Skills • 10+ years of experience in programming, analyzing, developing, designing, coding and unit testing • Experience with configuring and supporting Business Objects Enterprise XI environments • Experience with developing user interfaces using Business Objects Enterprise XI Java SDK tools • Knowledge and experience with middleware and gateways • Experience in the design and development of custom Oracle stored procedures, views and queries to improve reporting performance   Database and Reporting • Experience with programming modules and scripts accessing data from Oracle RDBMS version 11g databases using PL/SQL; and experience in developing Oracle reports • Experience with developing Reports with MS SQL Reporting Services • Experience with developing Reports using Crystal Reports version 12 (2008) and Business Objects Enterprise XI   Frameworks • Demonstrated knowledge and experience with Windows Communication Foundation (WCF), Windows Presentation Foundation (WPF), Team Foundation Server (TFS), Entity Framework, MS Sync Framework and Web Client Software Factory   Soft Skills • Excellent analytical, problem-solving and decision-making skills • Excellent verbal and written communication skills • Highly developed interpersonal skills • A team player with a track record for meeting deadlines   OPS Experience • OPS Experience and/or Justice experience would be an asset Project Requirements Checklist ==================================================== Does the candidate have BOE X1 programming and administration experience? Does the candidate have Oracle reports development experience? Does the candidate have SQL reporting services development experience? Scope of Services and Deliverables ==================================================== The Programmer/Developer, with 10+ years of experiences is required for the design, coding and unit testing and support of changes to existing OTIS & YouthOTIS reports; and for the development (design, coding and testing) of new reports. Implementation of shift scheduling tool to all adult institutions and YJ sites. eRoster a multi-purpose, centralized scheduling tool that assists managers with most day-to-day hiring and scheduling decisions. Responsibilities:   • Develop specifications for reports and custom end-user web interface based on Business Analyst input and established standards for report design and delivery • Develop new custom reports based on user requirements • Modify existing custom reports using SAP Crystal Reports 2008 (or similar version) • Design, develop, and document enhancements to a custom end-user web interface for the SAP Business Objects Enterprise XI environment using the JAVA SDK tools; and provide defect and change support • Develop technical documentation for reports, reporting processes and custom end-user web interface   • Design and develop UI and business rule system modules in Microsoft .Net • Design and develop custom Oracle stored procedures, views and queries to improve reporting performance • Participate in the System / Integration Testing and support the User Acceptance Testing; • Provide input for the application deployment plan for the production environment; • Develop and/or update technical documentation, and provide input for User Guide & Training Guide; • Produce application deployment package;   The candidate may also be asked to participate in the development of BOE Reports, SQL Reporting Reports and MS .Net modules on other initiatives within the JTS Corrections Portfolio. (Including, but not excluded to the Youth Pharmacy System and e-Roster). Skills, Experience and Qualifications: The consultants must possess some or all of the following skills noted below. Please note that submissions must present, for each individual criteria, the years of experience claims and the engagements where the experience was obtained.   • Windows XP, Vista, 2003, 2008 environment • ASP.NET Programming – all supported versions • .NET Framework - all supported versions • C #.Net • VB.NET • Experience in the use of information retrieval packages using SQL • XML • Visual Studio - all supported versions • MS Web Services • Enterprise Library • Team Foundation Server – all supported versions • Windows Communication Foundation • Windows Presentation Foundation • Web Client Software Factory • MS Sync Framework • MS SQL Server - all supported versions • Oracle RDMS – all supported versions • Apache Servers • Crystal Reports • Entity Framework • Experience in programming and analysis at the specified experience level • Experience in structured methodologies for the development, design, implementation and maintenance of applications • Experience with one or more communications protocols • Experience with middleware and gateways • Excellent analytical, problem-solving and decision-making skills • Excellent verbal and written communication skills; • Highly developed interpersonal skills • A team player with a track record for meeting deadlines

04/08/2020

Role: Programmer/Developer - contract RFS: IT19-JTS-0100 Client: Ministry of Community Safety and Correctional Services Duration: 220 working days, 7.25 hours per day Location: 21 College Street - 3rd Floor Anticipated Start Date: May 05, 2020 Rate: $78/h inc Rated Criterion ==================================================== .NET Programming • 10+ years of demonstrated experience with coding and implementing applications using Windows XP, Vista, 2K3, 2K8 environment, ASP.NET Programming, MVC, .NET Framework, C #.Net, VB.NET, MS SQL, XML, Visual Studio, MS Web Services, Enterprise Library, and Team Foundation Server • Experience in structured methodologies for the development, design,implementation and maintenance of applications   • Demonstrated experience in building applications using MS .NET elements such as Windows Presentation Framework (WPF), MS Sync Framework, MS Web Services and Entity Framework • Experience with developing detailed programming specifications, user interface designs, prototypes, writing and/or generating code, compiling data driven programs, conducting unit tests and debugging code • Experience with trouble shooting application performance issues and resolving them through code changes, application redesign or re-architecture. • Demonstrated experience in design and development using core JEE technologies, SOA, SOAP and Web Services   Microsoft Developmental Tools and Integration Skills • Experience with Microsoft Dynamics, middleware and gateways • Experience with MS Web Services and XML • Experience with coding for producing accessible websites for audiences with visual disabilities • Experience and knowledge of World Wide Web Consortium Web Content Accessibility • Guidelines (WCAG) 2.0, Level AA, and how they apply to programming   Technical • Experience with relational and hierarchical database technologies • Experience with coding and implementing SQL procedures, scripts, and Object definitions for MS SQL 2012/2008 & 2005     UI Design, Testing and Technology Skills • Working knowledge of MS Servers, and OS, load balancers, and network architecture • Experience with Microsoft Dynamics, middleware and gateways • Demonstrated experience with tools and technologies for building responsive UIs and experience with using and customizing libraries used for such UI design as part of an enterprise wide project/program • Experience in Unit Testing, writing and designing unit test cases (using tools such as ClearQuest) and debugging, troubleshooting and defect fixing Communication and Soft Skills • Demonstrated communication and presentation skills • Excellent analytical, problem-solving and decision-making skills • A team player with a track record for meeting deadlines Project Requirements Checklist ==================================================== Does the candidate demonstrate experience in programming and analysis at the specified experience level (10+ years)?   Does the candidate have 10+ year's experience in structured methodologies for the development, design, implementation and maintenance of applications?   Does the candidate have experience with relational and hierarchical database? Scope of Services and Deliverables ==================================================== SCOPE: A Developer (Programmer/Analyst) with with 10+ years experience and with relevant experience primarily in Microsoft .Net development, is required to work on SCOPE Enhancements and E-Library enhancement projects in the Crowns and Vulnerable Persons portfolio area of MAG Solutions Branch, Justice Technology Services The consultant will be responsible for translating business requirements and functional specifications into working, tested applications. This includes   • developing detailed programming specifications, user interface designs, prototypes, writing and/or generating code • compiling data driven programs • conducting unit tests and debugging • code troubleshoot incidents and defects, • provide break fix and change management support to the systems • Analysis, design, development, testing, implementation and documentation of solutions for relevant projects • Assessment and development of enhancements/changes requested by business partners • Support and maintenance of enterprise applications   Deliverables : Working with any one or more of the technologies below, the consultant will:   • Participate in the coding and development of application components including user interface, data services, data synchronization, and deployment services. • Participate in the application design, development, unit / system testing and deployment of the SCOPE and associated application using Microsoft development platform and tools • Participate in project design and application JAD sessions / walkthroughs; • Development of required Software Architecture Documentation for the project; • Produce Use Cases, Class diagrams, component diagrams, state diagram etc.; • Create code modules, as well as other necessary system scripts and .NET modules • Develop documentation for testing, implementation, defect tracking as per OPS standards; • Participate in, document and configure output from application design sessions • Participate in the Unit / System / Integration Testing • Development of user authentication and access component according to predefined business rules • Design and development of user and system interface(s) • Preparation of install package and install books as required • Provide input and complete documentation for the application deployment plan for the production environment; • Completion of all required documentation and system artifacts • Estimates for assigned tasks and percent complete • Develop and/or update technical documentations, and provide input for User Guide & Training Guide; • The consultant will provide a detailed list of all work/artefacts completed on the project • Attend any meetings related to the resolution of any request as required • Ensures knowledge transfer to internal staff – that is, upon leaving the project, the consultant will transfer over all information/research/code/documents, etc. to the client • Presentations (as required) • Briefing Notes (as required) • Status reports (as required) • Other Documentation (as required) • Undertake special assignments/sub-projects as assigned • Other JTS PMO and Enterprise Architecture documentation, as required • Other Documentation as required   • Mandatory Skills, Experience and Qualifications: • Windows XP, Vista, 2K3, 2K8 environment • ASP.NET Programming – all supported versions • .NET Framework - all supported versions • C #.NET • VB.NET • SQL • XML • Visual Studio - all supported versions • MS Web Services • Enterprise Library • Team Foundation Server – all supported versions • Experience with AngularJS and Vue.js JavaScript framework for building UI on the web • Experience with using following DEVOPS tools: TFS Git and Jenkins   • Experience in programming and analysis at the specified experience level • Experience in structured methodologies for the development, design, implementation and maintenance of applications   Desirable Skills, Experience and Qualifications:   • Windows Communication Foundation • Windows Presentation Foundation • Web Client Software Factory • MS Sync Framework • MS SQL Server - all supported versions • Oracle RDMS – all supported versions • Apache Servers • Crystal Reports • Microsoft Dynamics – all supported version • Experience with relational and hierarchical database technologies • Experience in the use of information retrieval packages using SQL • Experience with one or more communications protocols • Experience with middleware and gateways • Excellent analytical, problem-solving and decision-making skills • Excellent verbal and written communication skills; • Highly developed interpersonal skills • A team player with a track record for meeting deadlines

04/02/2020

Role: Task-based I&IT Consultant - contract RFS: IT19-HSC-0125 Client: Ministry of Health Duration: 230 working days, 7.25 hours per day Location: 5700 Yonge Street, Toronto, ON, M2M 4K5 Anticipated Start Date: April 21, 2020 Rate: $95/h inc Rated Criterion ==================================================== Technical Skills 10+ years of experience in the following: 1. Design and Implementation: • Working experience in delivering Maximum Availability Architecture Solutions. Must have implementation experience with Oracle T7, Zero Data Loss Recovery Appliance and Oracle OVM server farms • Experience in agile methodologies for the analysis, design, development and implementation of solutions in large complex environments • Knowledge of emerging IT trends and directions in the development of mobile, web services, and web-based technology • Proven working experience of emerging IT trends and directions related to hybrid, on premise and Cloud development and implementations based on Platform as a Service (PaaS) solutions as well as container as a service (CaaS) technologies • Knowledge of technical design and architecture principals. 2. Solution Delivery: • Senior designer and development experience in the architecture, design, development, implementation, monitoring and tuning of highly available mission critical systems using technologies such as JEE, Web Based applications based on JSF, JavaScript, Node.js and mobile technologies based on IOS and Android (Native and Hybrid Development) • Experience implementing comprehensive PKI and multi-factor authentication solutions in complex environments including Single sign on approaches. 3. Architecture and technical team leadership: • Experience using HL7 related standards such as HL7 FHIR, HL7V2, V3 HL7-CDA, IHE-XDS/SCR, and knowledge of terminology standards such as SNOMED-CT and LOINC. Must have implementation experience with HL7-FHIR • Experience leading a team of developers and architects. Core Skills, Knowledge and Experience 10+ years of experience in the following: • Proven technical leadership skills with ability to identify areas for improvement, and recommend solutions Request for Services • Coordinating all aspects of a specific deliverable including the supervision of consultants where appropriate • Anticipating and resolving problems to ensure that the deliverables are completed within budget, to the highest quality, meeting or exceeding expectations • Identifying conflicts and communicating deliverable conflicts or issues to the engagement lead or client manager • Building positive relationships by developing an understanding of business and deliverable needs • Developing mechanisms, frameworks, processes and procedures for implementing deliverables • Preparing reports, presentations, including options, recommendations, implementation plans, designs, strategies and change-management options etc. • Working with business analysts to translate the business requirements and functional specifications into an application design appropriate to meet the business and operational/IT needs and define project scope • Assisting with the development of business requirements • Planning timelines and required resources • Identifying project and strategic risks and provide mitigation strategies • Defining and designing application, mobile, software, hardware and network requirements • Designing, testing, installing and monitoring new systems • Preparing documentation, and presenting solutions and progress reports to clients • Knowledge and understanding of Information Management principles, concepts, policies and practices. OPS/Healthcare Experience • 5+ years of experience working with federal/provincial/broader public-sector healthcare providers • Knowledge of OPS Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that comply with industry standard practices • In-depth knowledge of industry standard such as Project Management Institute (PMI) and OPS I&IT project management methodologies. • Knowledge and understanding of Ministry policy and IT project approval processes and requirements • Demonstrated experience with GO-ITS Digital Health and e-Health 2.0 standards • Extensive knowledge of the Ontario Health Technology landscape in Ontario • Extensive knowledge of Ontario health building blocks such as the Client, Provider, Consent and User Registries • Knowledge of the OPS TRA, and Architecture Processes • Knowledge of the Ontario Health HIAL and Blueprints • Knowledge of Master Data Management solutions as they related to Health Care and the Ontario Health Client and Provider registries • Extensive experience with health care IT systems and standards in Ontario • Extensive knowledge of the Immunization, Pharmacy, Lab, Drug domains as well as other health domains in general • Experience with government IT systems and processes. General Skills • Demonstrated strong leadership and people management skills • Exceptional analytical, problem solving and decision-making skills • Demonstrated strong interpersonal, verbal and written communication, and presentation skills • Proven troubleshooting and critical thinking experience • Demonstrated ability to apply strong listening skills to facilitate issue resolution • Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships • Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome • Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively • A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines. Scope of Services and Deliverables ==================================================== • Lead the design, infrastructure architecture transformation and testing of the DHDP platform while maintaining alignment with DHIR, DHDP and iPHIS • Act to transform the DHDP platform, maintain currency of OS platform for the application and database tiers and integrate with Zero Data Loss Recovery Appliance to the backup/recovery stream • Work to introduce and sustain a comprehensive technology platform, technical strategy and integrated architecture, to improve the structure and efficiency of the DHIR solution • Work with PHS, Ontario Health, IBM and Oracle to ensure continued availability of a comprehensive technology platform, technical strategy and integrated architecture, to improve the structure and efficiency of the technical platforms and applications via web, mobile and the cloud • Be a liaison between the project and external stakeholders, including Ontario Health, IBM Canada, RedHat, Docker, Sematext and Oracle Canada • Apply the best practices in design, build, development and deployment, to meet the functional and non- functional requirements, adhering to GO-ITS and Ontario Health 2.0 standards and internal branch standards and in some cases proposing amendments to those standards • Define and design infrastructure, mobile, software, hardware and network requirements • Develop agreed-to solutions and implementation of those new systems • Design, test, install and monitor new systems • Anticipate and resolve problems to ensure that the deliverables are completed within budget, to the highest quality, meeting or exceeding expectations • Identify conflicts and communicate deliverable conflicts or issues to the engagement lead or client manager • Build positive relationships by developing an understanding of business and deliverable needs • Identify project and strategic risks and provide mitigation strategies • Provide the quality assurance/quality control of specific deliverables by overseeing junior staff • Act as the senior technical advisor/expert, coordinate all aspects of a specific deliverable, including the supervision of vendors/consultants where appropriate • Develop mechanisms, frameworks, processes and procedures for implementing the deliverables • Plan timelines and the resources needed • Work with business analysts to translate the business requirements and functional specifications into an application design appropriate to meet the business and operational/IT needs and define project scope • Assist with the development of business requirements • Clarify client’s system specifications, understanding their work practices and the nature of their business • Liaise with staff at all levels of client’s organization Request for Services • Analyze I&IT requirements and give independent and objective advice on the use of I&IT • Prepare reports, presentations, including options, recommendations, implementation plans, designs, strategies and change-management options, etc. • Present solutions in written or oral reports • Prepare documentation and presents progress reports to management as required

03/30/2020

Role: Task-based I&IT Consultant - contract RFS: IT19-ITS-0090 Client: Ministry of Government and Consumer Services Duration: 241 working days, 7.25 hours per day Location: Data Centre Locations and Toronto Anticipated Start Date: April 20, 2020 Rate: $95/h inc Rated Criterion ==================================================== Operational Readiness Experience • 10+ years experience providing oversight to operational readiness programs of complex applications and/or data center infrastructure   • Demonstrated experience overseeing refresh and transition activities, as well as team resources associated with the migration   • Demonstrated experience with replacement of large enterprise complex services and hardware at large critical locations   • Demonstrated experience and in-depth knowledge of modern Data Centre service models combined with a solid background in contemporary Data Centre approaches   • Demonstrated experience in development of operational readiness programs for large and complex organizations.     Project Management Skills • 10+ years demonstrated experience in managing projects related to data center applications and server integrations   • Demonstrated experience leading major transformation and data centre projects   Documentation and Communication Skills • Demonstrated experience with assisting transition and hardware refresh   • Demonstrated experience in change management activities.   • Demonstrated experience of providing presentations to stakeholders   • Demonstrated ability for strong documentation and writing skills   • Demonstrated experience in presentation, negotiation, verbal and written communication skills. Scope of Services and Deliverables ==================================================== The Services and Deliverable to be provided will include the following: Throughout the term of the contract, the knowledge related to all the required skills and deliverables such as operational readiness methodologies, service design, migration, communications, documentation, coordination, and task management will be transferred from the resource to currently identified member of the Data Centre Operations team. Allocation of this resource to each of the critical initiatives will occur as follows: • Provide technical consulting advice and direction on the effective delivery of multi-faceted, technically complex transition initiatives for business and mission critical OPS locations to enable people change management   • Work directly with internal technical resources as well as vendor personnel in order to determine project requirements and define the scope of the complex transitions and refresh requirements   • In-depth knowledge of modern Data Centre service models combined with a solid background in Data Centre technology approaches   • In-depth knowledge of Operational Readiness practices, procedures, methodologies and approaches   • Prepare executive reports and presentations including options, recommendations, and implementation plans   • Develop, audit, and validate clear methods of procedures to be followed by vendor resources, project resources, and Cluster clients   • Will use communication and mediation skills to liaison with clients and internal resources to ensure that the deliverables complete without issue.   • Will be engaged in team building, consensus building and relationship management with internal and external stakeholders.   • Continuous Development of the Operational Toolkit including templates, automation and pipelines.   • Develop, oversee and manage the backlog of activities to ensure operational readiness for all projects and programs entering operations with ITS through the Operational Readiness Toolkit inclusive of maturing the fundamental launch of GoCloud to a fully operational state   • Oversee all refresh and transitions activities, as well as team resources associated with the migration and replacement of complex services and hardware at large critical OPS locations, anticipating and resolving problems to ensure that the deliverable are completed within timelines, to the highest quality, meeting or exceeding expectations   • Escalate issues in a timely manner, and provides strategies to mitigate risk and delays through the project initiatives   • Assist with transition and hardware refresh change management activities, communications, and presentations to stakeholders   • Complete work and achieve milestones within the assigned deadlines   • Lead workshops with stakeholders and technical SMEs to determine appropriate milestones   • Notify the Ministry Client/OPS Organization project manager if writing of any issues or other material concerns related to the Assignment Deliverables, as soon as he/she becomes aware of them   • Will continuously make use of experience in presentation skills, negotiation skills, verbal and written communication.   • Submit Deliverables for the Ministry Client/OPS Organization approval as they are competed   • Comply with the Ontario Government and the Ministry Client/OPS Organization security procedures and practices   • Comply with the Ontario Government and the Ministry Client/OPS Organization architecture/technology standards and best practices   • Comply with the Ontario Government and the Ministry Client/OPS Organization Conflict of Interest and Confidentiality Guidelines   • Provide knowledge and skill transfer to a designated Ministry Client/OPS Organization staff; and   • Comply with the Ontario Government I&IT Directive, Operational Policy on the I&IT Project Gateway Process, and other applicable Guidelines, Standards and Procedures