04/22/2026

Role: Oracle Database Administrator RQ: RQ11009 Rate: $84/h inc Client: Ministry of Public and Business Service Delivery and Procurement Location: Onsite, 222 Jarvis St., Toronto, ON Duration: 230 business days, 7.25 hours per day Anticipated Start Date: May 2026 Deliverables for Sr. Database Administrators: ·        Upgrade e-Business Suite and TPE Oracle databases from Oracle 19c to Oracle 26ai. ·        Performance tuning of e-Business Suite R12.2/26ai in multi-node RAC environment. ·        Install, Configure, deploy Oracle Access Governance (OAG). ·        Install, Configure, deploy Oracle Mobile Approvals for EBS. ·        Install, Configure, deploy Oracle Enterprise Manager (OEM) or another Oracle-recommended solution. ·        Update Disaster Recovery technical procedures for IFIS CORE and TPE ·        Provide day-to-day operational and maintenance support to the existing e-Business Suite application environments. ·        Document all new procedures and processes and deliver knowledge transfer sessions to the EFP (Enterprise FinTech Practice) Oracle e-Business Suite DBAs. Skills Experience and Skill Set Requirements Skills and competencies for Sr. Database Administrators: 50% Oracle e-Business Suite Applications R12.2 and Oracle Database 19c and Oracle Database 26ai Oracle e-Business Suite Applications R12.2 and Oracle Data Guard application (installation, configuration, maintenance, patching, upgrade and cloning). Installing, configuring and managing Oracle Real Application Cluster (RAC), Grid Infrastructure and Automatic Storage Management (ASM). Expert knowledge of Upgrading Oracle 19c to Oracle 26ai Developing database backup and restore strategy utilizing Flash Recovery Area (FRA) for RMAN and ASM. Expert level knowledge of Oracle 26ai database administration, maintenance, security implementation, upgrade and patching, database performance tuning, sizing and capacity planning, database backup and recovery using RMAN. Performance tuning of e-Business Suite R12.2/26ai in multi-node RAC environment. Knowledge in installation and configuration of iSupplier in R12.2 Knowledge of Configuring Oracle E-Business Suite Release 12.2 Using Logical Host Knowledge of supporting SSO as part of EBS installation 30% Oracle Technologies Knowledge of OAG, OUD, OID, DIP, ODSM EBS Webgate and Access gate knowledge of Advanced Compression, Data partitioning processes Knowledge of Online patching Knowledge of Oracle Supercluster, Exadata Storage Cells and concepts of IO Domains/Zones and provisioning, capacity management in an Engineered system Knowledge of Oracle Mobile Approvals for EBS Knowledge of AskEBS AI Capabilities for EBS using OCI GenAI Knowledge of Oracle Enterprise Command Centers 20% Operating System and Infrastructure Platform technologies Expert level knowledge of migrating Oracle technologies from Unix (Solaris) to Oracle Enterprise Linux / Red Hat Enterprise Linux 5.x/6.x/7.x Knowledge of UNIX OS, utilities, shell scripting Supplier Comments 5 days onsite Must Have: Oracle E-Business Suite installation and configuration experience Experience and expert knowledge of Oracle E-Business Suite (multi-tier implementation). Expert level knowledge of Oracle 26ai database administration, maintenance, security implementation, upgrade and patching, database performance tuning, sizing and capacity planning, database backup and recovery using RMAN. Expertise required in Oracle E-Business Suite installation, configuration, maintenance, upgrade and cloning. migrating e-Business Suite Applications to Oracle Cloud Infrastructure. migrating Oracle technologies from Unix (Solaris) to Oracle Enterprise Knowledge of OAG, OUD, OID, DIP, ODSM EBS Webgate and Access gate ?Expert knowledge of Upgrading Oracle 19c to Oracle 26ai Nice to have: Experience and expert knowledge of Oracle Application and Database Server and Oracle Grid Control. Expertise required in installation, patching, diagnosing system performances, monitoring and database server troubleshooting

04/21/2026

Role: Business Analyst RQ: RQ10998 Rate: $87/h inc Client: Ministry of Public and Business Service Delivery and Procurement Location: Hybrid, 87 Sir William Hearst Ave., Toronto, Ontario M3M 0B4 Duration: 230 business days, 7.25 hours per day Anticipated Start Date: May 2026 Responsibilities/Assignment Deliverables The Ministry is seeking the services of one (1) Senior Business Analyst, Level 3 to work as part of the Project Management & Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required. ·      Work in a hybrid agile (e.g. combination of waterfall and agile methods: scrum, extreme programming etc.) cross-functional team environment to provide leadership and guidance in developing, implementing, and evaluating online user experience and content strategies. ·      Developing product design criteria, planning activities, business objectives, communication and reporting protocols, implementing planning, product prioritization and phasing strategies, issues management, quality assessment and transition requirements. ·      Apply evidence-based, agile approaches such as user analytics, interviews, research and testing to continuously improve design choices. ·      Ensure that current web usability accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A and AA) and best practices are adhered to for digital solutions. ·      Work with the team and solution delivery vendor(s) to visualize and design digital solutions to ensure content and features are simple, user-friendly, and accessible. ·      Assess user characteristics, needs, goals, and opportunities, challenges and pain points. ·      Lead the team in defining and testing of usability requirements and metrics. ·      Provide subject matter expertise in the negotiation and development of user experience and content standards and performance measures. ·      Prioritize features & manage the backlog - So the product team has a shared focus across tactical design and development work. ·      Decide when to ship software - So customers can experience the benefits of the product as soon as possible, and the product team can continue to gather valuable feedback about how to iterate on the product. ·      Support solution delivery vendor(s) in design concepts and content strategy for digital solutions. ·      Conduct stakeholder consultations to determine and assess business needs. ·      Identify emerging trends, assess and prioritize feature requests and changes from clients to ensure solution meets user needs. ·      Guide, coach, and oversee the team in designing digital solutions, included but not limited to content design and flow, wireframes, page templates and navigation, functional specifications, and identifying opportunities for new functionality. ·      Provide mentorship and guidance to the team to determine potential opportunities for development of digital solutions and assess the impact on users. ·      Direct the team in leading the development of content, structures and features e.g. user personas, journey maps, tasks scenarios, wireframes, prototypes. ·      Lead prototyping activities for new solutions to demonstrate capabilities and ensuring that new features meet best practices, standards and specifications (e.g. accessible, reusable, simple, attractive, easy to use) before they are deployed. ·      Provide technical and specialized advice and guidance to clients on aspects such as usability, accessibility, interactive and front-end design. ·      Provide feedback to clients on user experience through analysis of web analytics, visitor, performance metrics and other tools. ·      Contribute regular project status reports outlining projects risks and mitigation strategies, make recommendations to facilitate decision making. ·      Prepare slide decks to present options and recommendations on solution design. ·      Lead and conduct multiple concurrent research, content design and strategies to meet the needs of users. ·      Visualize and provide strategic oversight across digital solutions, and ensure content and features are simple, user-friendly, and accessible. ·      Work the team to translate concepts into user flows, wireframes, mock-ups, user journeys and prototypes that lead to intuitive user experiences. ·      Work with the team to facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products. ·      Identify solution design limitations and advise on elegant solutions. ·      Provide advice on strategic design and user-experience decisions related to solution functions and features. ·      Take a user-centered design approach and rapidly test and iterate designs. ·      Collaborate with team members, solution delivery vendor(s) and other stakeholders. ·      Ask smart questions, take risks and champion new ideas. ·      Identify and troubleshoot user experience limitations (e.g. responsiveness). ·      Lead conducting of layout adjustments based on user feedback. ·      Ensure project timelines are met and issues are identified and managed promptly. Technical Skills Requirements ·      Significant experience designing online user experiences for complex digital solutions. ·      Proficient with industry standard design tools (e.g. Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision). ·      Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design. ·      Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements. ·      Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design. ·      Knowledge and experience in current web usability and accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A & AA) and best practices. ·      Knowledge of Ontario digital government standards - refer to https://www.ontario.ca/page/digital-service-standard. People Skills: ·      Can work effectively independently and in a team environment. ·      Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s) and other stakeholders. ·      Excellent facilitation, presentation, time-management and problem-solving skills. ·      Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s). ·      Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities. Analytical and Problem-Solving Skills:                           ·      Knowledgeable in design thinking, have a user-centric mindset and attention to detail. ·      Creative, analytical approach and strong understanding of interaction design principles. ·      Able to resolve issues in a timely manner, provide options and recommendations. ·      Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences ·      Understand business metrics and able to translate business goals and objectives into digital experiences. ·      Able to prioritize change requests from clients and guide the team in determining how best to address them. ·      Strong research skills to perform industry research, provide options and make recommendations for solution improvements. Specific Deliverables Deliverables expected to be produced could include (but are not limited to): ·      Product vision and road map (now, near, and future timeline) ·      Product strategy: target audience (end-users), problems you’re trying to solve, value propositions ·      User epics, stories and themes / Product backlog and sprint plans Data requirements / models (conceptual / logical) Functional and Non-functional requirements Test plan/strategies, test cases ·      Customer discovery insights through end-user research activities ·      Product features and functions through product management backlog and the authoring of user stories with the business product owner ·      Product key performance Indicators (KPIs) or success criteria including a metrics dashboard ·      Product decision and direction rationales ·      Product wins (success stories) ·      Continuous shipping of product features to improve upon the minimal viable product produced by the product team through user-centred design processes and agile (scrum) delivery methodologies ·      Product risk mitigation strategies ·      Communications to senior management level including executive summaries, and product status updates as required. Support to Development and Test teams in following areas (but are not limited to): ·      Building and testing support to development team ·      Reviewing test strategy, test plan and cases ·      Management of defect logs ·      Testing Applications ·      Supporting end-user inquiries ·      Defining the integration test plan ·      Defining the user acceptance test plan ·      Identification and resolution of problems/issues ·      Document and manage risks and liaise with other project teams to coordinate project interdependencies. ·      Documentation of all artefacts in a shared project library. Skills Experience and Skill Set Requirements Evaluation Breakdown Per Role 1. Solution Development / Business Analyst, Level 3 Technical Skills - 40% ·      Significant experience designing online user experiences for complex digital solutions. ·      Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred. ·      Proficient with industry standard design tools (e.g. Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision). ·      Basic Knowledge in Microsoft Azure cloud platform ·      Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams ·      Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker ·      Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design. ·      Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements. ·      Knowledge and experience in current web usability and accessibility standards (e.g.WCAG 2.0 WCAG 2.1 Level A & AA) and best practices. ·      Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design. ·      Knowledge of Ontario digital government standards - refer to https://www.ontario.ca/page/digital-service-standard. People Skills - 30% ·      Can work effectively independently and in a team environment. ·      Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s) and other stakeholders. ·      Excellent facilitation, presentation, time-management and problem-solving skills. ·      Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s). ·      Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities. Analytical and Problem-Solving Skills - 30% ·      Knowledgeable in design thinking, have a user-centric mindset and attention to detail. ·      Creative, analytical approach and strong understanding of interaction design principles. ·      Able to resolve issues in a timely manner, provide options and recommendations. ·      Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences. ·      Understand business metrics and able to translate business goals and objectives into digital experiences. ·      Able to prioritize change requests from clients and guide the team in determining how best to address them. ·      Strong research skills to perform industry research, provide options and make recommendations for solution improvements. Supplier Comments Hybrid - 3 days in the office. Must Have: ·      Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred. ?·      Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker ?·      Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design. ?·      10+ years of exp in BA ?·      Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.

04/17/2026

Role: .Net developer RQ: RQ10460 Rate: $98/h inc Client: Ministry of Public and Business Service Delivery and Procurement Location: Onsite, 777 Bay St, Toronto Duration: 190 business days, 7.25 hours per day Anticipated Start Date: May 2026 Responsibilities Required to translate technical systems specifications into working, tested applications. This includes: developing detailed programming specifications writing and/or generating code compiling data-driven programs, maintaining, ?General Skills • Experience in programming and analysis at the specified experience level • Ability to collaborate with IT Professionals throughout the Software Development Life Cycle • Experience in structured methodologies for the development, design, implementation, and maintenance of applications • Experience in design, coding, testing, debugging, and documenting applications • Experience in the use of object and/or third-generation language development tools with expertise preference using Microsoft Visual Studio • Experience in one or more programming languages with a strong preference for Full-stack web development with C#, Oracle SQL, JavaScript, and AngularJS • Experience in application design, latest design patterns, deployment, and troubleshooting with strong preference to Microsoft application design and Microsoft Azure DevOps cloud deployments • Experience with relational and hierarchical database technologies with a strong preference for Microsoft SQL Server, Oracle DB, and PL-SQL Developer • Experience in the use of information retrieval packages using query languages (SQL, T-SQL, Oracle SQL) • Experience with one or more communications protocols (HTTPS, HTTP, FTP, TCP, SSH and more) • Experience in structured methodologies for the design, development, implementation, and maintenance of Microsoft web-based applications • Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills • A team player with a track record of meeting deadlines Desirable Skills • Knowledge and experience with programming Internet-ready applications • Knowledge and experience in rapid application development (RAD) methodologies • Experience with middleware and gateways including API services • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards • Ability to provide user and system documentation as required Experience and Skill Set Requirements Skills Experience and Skill Set Requirements Solution Development / Software Developer/ Senior Software Development - 40% .NET Programmer/Developer must have a minimum of 10+ years of the following skills Experience leading design and solution architect discussions for web-based and/or reporting applications Experience developing applications which are deployed to three-tier infrastructure with load-balancing on both the presentation and application tiers Experience with troubleshooting and remediation of performance issues in web-based applications and Windows services Experience working with source control systems including GIT and TFS, such as Visual Studio 2022 Experience developing applications that use a relational database to store and retrieve data Experience developing, testing, and debugging code for enhancements to systems using Microsoft ASP.NET Web API, Microsoft ASP.NET, AngularJS (with application experience with AngularJS 2.0), Entity Framework, LINQ, Oracle, Microsoft SQL server, NPM, TypeScript, HTML, CSS, JSON, .NET Framework and .NET Core Experience developing multi-threaded services using .NET and C# Other Technical Skills - 35% Must have working Experience experience with ESRI ArcGIS, Google Maps, or other geographic information systems with a strong preference for using ArcGIS JavaScript API Experience with the configuration and administration of operating systems including Microsoft Windows and Linux or other varieties of UNIX with a Strong preference for Microsoft Windows 10 and Microsoft Windows Server Experience working with and contributing to reusable software components using nuget, npm, and/or other package managers with a strong preference for Microsoft software ecosystem .NET framework and/or .NET Core Experience developing web applications that adhere to WCAG AA 2.0 and/or WCAG AA 2.1 for accessibility and which must run on multiple web browsers/different versions of web browsers Experience with Continuous Integration and with build systems such as Microsoft Azure DevOps, JetBrains TeamCity, Octopus Deploy, and/or CI/CD similar tools Experience with ETL tools to facilitate the transfer of data such as Microsoft SSIS (SQL Server Integration Services) Communication skills - 20% Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills Experience leading development activities Experience working with business users to understand requirements and business goals Public Sector Experience - 5% Previous public sector experience in an organization of equivalent size or complexity to the Ontario Public Service Supplier Comments Assignment Type - 5 days Onsite MUST HAVES: .NET Programmer/Developer must have a minimum of 10+ years of the following skills Experience leading design and solution architect discussions for web-based and/or reporting applications Experience developing, testing, and debugging code for enhancements to systems using Microsoft ASP.NET Web API, Microsoft ASP.NET, AngularJS (with application experience with AngularJS 2.0), Entity Framework, LINQ, Oracle, Microsoft SQL server, NPM, TypeScript, HTML, CSS, JSON, .NET Framework and .NET Core Experience developing multi-threaded services using .NET and C# Must have working Experience experience with ESRI ArcGIS, Google Maps, or other geographic information systems with a strong preference for using ArcGIS JavaScript API

04/16/2026

Role: Systems Testing/QA Specialist RQ: RQ10558 Rate: $75/h inc Client: Ministry of Public and Business Service Delivery and Procurement Location: Onsite, 40 St Clair Avenue West, Toronto Duration: 250 business days, 7.25 hours per day Anticipated Start Date: April 2026 To respond to the priorities of the Government of Ontario through the passage of the Bill 5, Protect Ontario by Unleashing Our Economy Act 2025, the resource may be partially assigned to Bill 5 related projects or initiatives on an as needed basis. This position is onsite. Responsibilities: Quality Lead is responsible for overseeing and managing the quality assurance (QA) processes for both manual and automated testing efforts. This role involves leading a team of QA engineers, developing and implementing testing strategies, and ensuring the delivery of high-quality software products. The ideal candidate will have extensive experience in both manual and automated testing, strong leadership skills, and a deep understanding of software development life cycles (SDLC) and QA methodologies. As a Test Lead you will Collaborate with product managers, product owners, and technical team to develop test strategies and test plans Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests) Develop of test plans, test scripts and test cases and execute these against the various components. Design, develop, and maintain automated test scripts for functional, regression, and integration testing Use automation tools and frameworks such as Selenium, Appium, Katalon or similar to create robust and reusable test scripts. Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing. Assist with planning and creating test data as it relates to each test phase Executes quality assurance and testing activities for various types of testing such as integration testing, functional testing, regression testing, unit testing, load testing, performance testing and accessibility testing Plans and organizes testing efforts in both front-end and back-end application components/environments Communicate test results regularly through reports that summarize test completion and defects found Help with the implementation of the project technical testing strategy and methodology. This includes testing of integration points and interfaces and non-functional requirements (e.g. fail-over, component response times, data integrity, security) Evaluate test results against acceptance criteria to determine successful completion of the sprint increment Defines and measures acceptance criteria for test cases Record all defects/issues in the Cluster’s defect reporting tool (Jira), including detailed descriptions, screenshots, and steps to re-produce Participate in elicitation and business requirement workshop sessions, sprint reviews and/or walkthrough meetings Work with cross-functional teams to ensure quality throughout the agile / iterative solution development lifecycle Conducts post-release / post-implementation testing Supports clients with user acceptance testing (UAT) activities Creates traceability matrix to ensure testing outcomes align with business requirements Coordinate and facilitate regular defect review meetings with Business Analysts and Business stakeholders Provide testing and defect status updates in daily scrum stand-ups, team meetings as required Provide weekly report confirming status of assigned tasks Knowledge Transfer Requirements Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions Skills Experience and Skill Set Requirements Evaluation Criteria: Testing Skills/Experience - 50% 10+ years of experience in process, planning, organizing and implementing testing efforts Demonstrates working knowledge of the testing process and the Software development life cycle (SDLC), including Agile & DevOps Experience with creating, reviewing, and executing test strategy, test plans and test cases Executes quality assurance and testing activities for various types of testing such as integration testing, functional testing, regression testing, unit testing, load testing, performance testing and accessibility testing Experience with providing identification and resolution of problems/issues Plans and organizes testing efforts in both front-end and back-end application components/environments Communicate test results regularly through reports that summarize test completion and defects found Automation Testing, Technical Skills/Experiences-30% Hands-on experience with automation tools like Selenium, Appium, Katalon etc. Ability to write clean, maintainable, and reusable code for test automation Proficiency in programming languages such as Java, Python, C#, or JavaScript. Familiarity with testing frameworks such as TestNG, JUnit, NUnit, or PyTest. Experience with API testing tools like Postman, SoapUI, or RestAssured. Knowledge of RESTful and SOAP web services. Ability to write and execute SQL queries for database validation and data-driven testing. Ability to debug and troubleshoot automation scripts and identify root causes of failures. Ability to adapt to changing requirements and technologies. Experience with AODA Compliance Audit tools, AXE, WAVE etc. Familiarity with performance testing tools like JMeter or LoadRunner (optional) Leadership Skills - 20% Collaborate with cross-functional teams, including development, product management, and operations, to ensure a unified approach to quality. Drive initiatives to enhance testing tools, frameworks, and processes to improve overall efficiency and effectiveness. Communicate testing progress, results, and risks to stakeholders, providing actionable insights and recommendations. Act as a key point of contact for QA-related issues and escalations. Promote a culture of quality and continuous improvement within the organization. Excellent analytical, problem-solving and decision-making skills. Strong organizational, creativity and perseverance skills. Strong verbal and written communication skills; interpersonal skills. Proven track record for building strong working relationships. Supplier Comments 5 days onsite ?Must Haves: 10+ years of experience in process, planning, organizing and implementing testing efforts Demonstrates working knowledge of the testing process and the Software development life cycle (SDLC), including Agile & DevOps Hands-on experience with automation tools like Selenium, Appium, Katalon etc. Ability to write clean, maintainable, and reusable code for test automation Proficiency in programming languages such as Java, Python, C#, or JavaScript.

04/15/2026

Role: Software Developer - CRM RQ: RQ10909 Rate: $92/h inc Client: Ministry of Public and Business Service Delivery and Procurement Location: Onsite, 40 St Clair Ave W, Toronto Duration: 240 business days, 7.25 hours per day Anticipated Start Date: April 2026 Description Responsibilities • Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests. • Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec General Skills • Experience in programming and analysis; specialized CRM software package support at the specified experience level • Ability to collaborate with IT Professionals throughout the Software Development Life Cycle • Experience in structured methodologies for the development, design, implementation and maintenance of applications • Experience in design, code, test, debug and document applications • Experience in the use of object and/or third generation language development tools • Experience in one or more programming languages • Experience in application design, latest design patters, deployment and troubleshooting • Experience with relational and hierarchical database technologies • Experience in the use of information retrieval packages using query languages • Experience with one or more communications protocols • Experience in structured methodologies for the design, development, implementation and maintenance of applications • Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills • A team player with a track record for meeting deadlines CRM Software Development Skills • Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation • Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools • Experience with middleware and gateways • Expertise in specific tools for CRM software development Desirable Skills • Knowledge and experience with programming Internet-ready applications • Knowledge and experience in rapid application development (RAD) methodologies • Knowledge and understanding of Information Management principles, concepts, policies and practices • Experience with middleware and gateways • Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging • Ability to provide post-implementation support and resolve any post-implementation technical issues • Experience conducting design walkthrough sessions with project team • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards • Ability to provide user and system documentation as required Skills Experience and Skill Set Requirements Software Development Experience - 40% 10+ years experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher 10+ years experience integrating with Single Sign On solutions like OID, ONe-Key, GO-PKI, and Public Secure 5+ years of hands on experience in developing Web Services using SOAP 5+ years experience developing integration using REST service 5+ hands on experience customizing Siebel Open UI and PM/PR scripting 5+ years hands-on developments experience with Siebel Smart Scripts and Task based UI 4+ years hands on experience with Jscript boostrap framework 10+ years experience developing unit testing scripts 10+ years setting up and developing solutions with multi-organization data structures and data visibility 10+ years experience configuring picklist and list -of-value (LOV) for multiple organizations and multiple languages 2+ years experience configuring in Siebel IP 20.x Technical Skills - 25% 10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x 10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration 10+ years with Siebel data modelling and EIM 5+ years of hands on experience with Siebel OpenUI and PM/PR scripting 10+ years demonstrated and hands experience with Siebel e-services, Siebel EIM, BI Publisher reports, Javascript, HTML5 and CSS. 5+ years demonstrated and hands experience with the planning of ETL migrations of data from legacy solutions to the new Siebel solution using tools like EIM and development of custom data loaders Installation, Design, Configuration, Integration and Troubleshooting - 20% 10+ years of hands on experience installing, designing and configuring complex Siebel Public Sector systems including use of Siebel ADM, Oracle OID for single Sign on authentication and Siebel server to server encryption for high sensitive data. 10+ experience troubleshooting and resolving issues of large complex Siebel Public Sector that including integration with several systems and use of Single sign-on. 10+ years of hands on experience in integrating Siebel Public Sector with non-Siebel systems like ESRI, Address Lookups (e.g Canada Post), SaaS solutions like Oracle Service Cloud and traditional middlewares like BizTalk 10+ years of hands on experience on development best practices and standards with Siebel Repository 5+ years of demonstrated and hands on experience on AODA, WCAG and assistive technologies Experience and understanding of Workspace and parallel development Experience with evaluating and documenting Siebel upgrade paths Methodologies, Documentation and Soft Skills - 15% Demonstrated knowledge and understanding of Oracle development methodologies, tools, and resources Demonstrated experience with documentation of technical blueprints, build-books and procedure manuals Experience with documenting processes and enhancement build books Demonstrated ability to research and recommend Oracle tools and techniques that could be leveraged Experience with developing prototype build books Experience with documenting performance measures of the new environments Experience working in an agile project delivery team Excellent analytical, problem-solving and decision-making skills Strong collaboration skills with a proven track record for building strong working relationships A demonstrated team player with a track record for meeting deadlines Strong verbal and written communication skills Strong communication skills to present technical designs/solutions to business clients 5 days onsite Must Have: Must haves: Siebel Public Sector 8.x (10+ years) with 2+ year experience with Oracle Siebel 20.0 and above Siebel EAI, EIM (10+ years) Siebel data model (10+ years): Data model extension Siebel Remote (10+ years): Docking Object, Siebel Anywhere Siebel OpenUI (7+ years): PM/PR Scripting Siebel Smart Scripts and Task Based UI (5+ years) Siebel e-Services ( 10+ years) Oracle BI Publisher Report Oracle Service Cloud (OSC) Java™ Enterprise Edition (J2EE), Java™, JavaScript, jQuery, Jscript bootstrap framework, HTML 5, and CSS (5+ years) REST web service (using JSON) (5+ years)