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Business Analyst
...GTA, Ontario, Canada
01/25/2021
01/25/2021
1/25/2021 12:00:00 AM
Role: Business Analyst - contract RFS: RQ00706 Rate: $88/h inc Client: Ministry of Health Location: WFH Duration: 235 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Must-haves: Hands-on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls Experience as a Business Analyst for an IT Healthcare project Nice to have: Public Sector experience Assignment Type: This position is currently listed as "Onsite" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. • Lead and conduct business analysis at varying levels of detail with relevant stakeholders (e.g. public health units, Public Health Ontario, the ministry), appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and Agile Systems/OPS Standard Systems Development Methodologies • Provide a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development • Prepare and advise on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization • Conduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement • Analyse defects and work with relevant parties in resolving of these defects • Support any data migration and related activities as needed from legacy system to new provincial system • Apply re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches • Provide impact analysis and requirement/specification creation for supported initiatives due to Covid-19 Vaccine Management solution and alignment with the provincial Digital Health Immunization Repository • Lead subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancements • Document the business requirements in such a way that technology solutions can be determined • Liaise with the development and Quality Assurance teams, inclusive of third-party vendor and ministry teams • Present complex information equally well to technical and non-technical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase • Promote the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions • Develop and maintain business processes and user documentation for the Covid-19 Vaccine Management solution, including support for infectious disease public health activities, infectious disease case, contact, and outbreak investigation and management, immunization administration, and vaccine distribution and delivery (inventory) • Develop training materials / support the development of training materials as well as deliver / support the delivery of training relevant to the areas of accountability of the Covid-19 Vaccine Management solution • Prepare and respond to queries from executives relevant to the assigned areas of accountability of the provincial solution • Conduct gap analysis of vendor release upgrades to identify changes needed for public health business processes and best practices, including configuration, reports, and integration components • Develop strategies, prepare business cases and cost-benefit analysis, and conduct feasibility studies for business I&IT initiatives • Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions for assigned projects • Monitor progress, resolve problems and report regularly to I&IT management and clients’ decision makers • Develop performance measures for business analysis evaluation and conduct follow-up. Experience and Skill Set Requirements IT Knowledge and Experience - 20% 10+ years of experience in the following: • Demonstrated awareness of emerging IT trends and technologies • Highly proficient using MS Office products • Knowledge and experience with implementing cloud based technologies/solutions • Knowledge and experience with the following Amazon Web Services (AWS) technologies – Amazon Connect, Amazon Pinpoint, Amazon DynamoDB, Amazon Kenisis Datastreams, Amazon S3, Amazon Polly, AWS Lamda and Amazon Cloudwatch • Knowledge of Contact Center Technology such as Call Routing, Interactive Voice Response, Workforce Management, etc. Experience in the following is an asset: • Knowledge of Salesforce (admin level preferred) • Experience using Salesforce or similar CRM Products to develop solutions • Hands on experience implementing Safesforce functionality • Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls Business Analysis Skills - 35% 10+ years of experience in the following: • Leading and conducting business analysis at varying levels of detail in order to assess client’s business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined • Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations • Authenticating changes suggested by development, provide analysis and suggestion to avoid impact to business operations • Substantiating analysis to business group to fix data issues and provide queries and scripts that help in debugging data issues • Regularly reviewing production logs, providing analysis & suggestions to implement in a proactive manner   • Providing a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development • Preparing and advising on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization • Conduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement • Leading subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancements • Documenting the business requirements in such a way that technology solutions can be determined • Promoting the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions • Updating business processes and user documentation for changes related to supported solution • Applying re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches • Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business I&IT initiatives • Providing impact analysis and requirement/specification creation for supported solutions due to solution upgrades or any new requirements • Conducting business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects • Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components • Monitoring progress, resolving problems and reporting regularly to I&IT management and clients’ decision makers • Developing performance measures for business analysis evaluation and conducting follow-up • Experience with dispensed drug data and/or immunization data. Public Sector/Healthcare Experience - 5% • 5+ years of experience working with federal/provincial/broader public sector healthcare providers • Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices • Ability to produce technical documentation that comply with industry standard practices • In-depth knowledge of industry standard such as Project Management Institute (PMI) • Knowledge of Public Sector S I&IT project management methodologies • Knowledge and experience with Public Sector Health related projects • Knowledge and understanding of Ministry policy and IT project approval processes and requirements an asset • Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Architecture and Gating process, and Public Sector Standard Systems Development Methodologies • Experience with large complex IT Health-related projects. General Skills - 10% • Strong leadership and people management skills and experience • Exceptional analytical, problem solving and decision-making skills • Demonstrated strong interpersonal, verbal and written communication, and presentation skills • Proven troubleshooting and critical thinking experience • Demonstrated ability to apply strong listening skills to facilitate issue resolution • Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships • Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome • Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively • A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.
ACTIVE
Business Intelligence Specialist
...GTA, Ontario, Canada
01/22/2021
01/22/2021
1/22/2021 12:00:00 AM
Role: Business Intelligence Specialist - contract RFS: RQ00107 Rate: $85/h inc Client: Ministry of Health Location: WFH Duration: 164 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Bringing on a new resource to assist with an end-to-end Cognos migration including configuration, developing the reports, migrating the reports from the traditional to a new cloud platform. This position will play a critical role, creating/configuring containers in openshift. This role will assist in launching a POC for the new cloudpak for the data version of Cognos running on the on-prem go cloud openshift container environment platform. We require a candidate with demonstrated experience in this domain to assist with the construction and configuration of the new application environments. Must haves: Strong and recent experience in end to end implementation and migration using Cognos DevOps Kubernetes IBM Cloudpack for data Cloud container experience Red Hat OpenShift Administration experience such as: Manage OpenShift Container Platform Manage users and policies Control access to resources Configure networking components Create and manage applications Configure pod scheduling Configure cluster scaling NOTE Assignment Type: This position is currently listed as "hybrid" due to COVID-19 related WFH direction. Once HSC staff are required to return to the office, the resource under this request will be required to work onsite as well. Extension/Amendment Attestation: Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond the maximum contract value. The Business Intelligence Specialist resource is required to: • Support the Business Intelligence and Business Analytics Unit in developing and implementing cloud based technical solutions needed as well as providing operational support ensuring that any technical anomalies can be quickly addressed. • Design technical solutions for hosting Cognos solutions on Linux VM’s and cloud container-based platform. • Develop detailed application design specifications, and conducting unit tests • Develop, test and implement the required technical solutions as well as ensure that the requirements in terms of data accuracy, quality are met • Produce design artifacts and documentation which will allow future support of the implemented solutions • Provide programming support for incident management, application functionality sustainment, performance tuning and technical documentation; translate technical specifications for integration/sustainment into working, tested application code; work to migrate and upgrade hosting of Cognos applications on to new platforms. • Provide the technical advice and implementation of Cloud-based BI solution
ACTIVE
Database Administrator
...GTA, Ontario, Canada
01/18/2021
01/18/2021
1/18/2021 12:00:00 AM
Role: Database Administrator - contract RFS: RQ00557 Rate: $81/h inc Client: Ministry of Government and Consumer Services Location: WFH Duration: 310 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Must-haves: Experience designing, installing, configuring, and maintaining an Oracle Dataguard environment Nice to have: Public Sector experience Note Assignment Type: This position is currently listed as "Onsite" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. Database Administration Specialist to: Create physical database designs, operate and administer the database management system (DBMS) including database optimization, performance tuning, backup and recovery Manage database requirements for new client application onboarding the Shared Utility Service hosting. The consultant will be responsible for creating physical database designs, and operating and administering the database management system (DBMS) including database optimization, performance tuning, backup and recovery. General Skills Experience in database administration at the specified experience level Experience of managing Oracle 11g/12c ETL/Data ware house Experience with UNIX operating systems Experience with Oracle database technologies Experience in one or more programming languages Experience in the use of information retrieval packages and proficiency with query languages Experience with one or more communications protocols Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills A team player with a track record for meeting deadlines Experience in monitoring and enforcing database rules Experience in Incident, Change and Configuration Management procedures Required Skillset More than 10 yrs Oracle DBA experience Approved experience of Oracle 11g & 12c using multi-tenant architecture Oracle 12c RAC – Grid infrastructure/ASM RMAN backup and Restore Data Encryption using ASO/TDE Oracle Dataguard Physical/Logical Configuration & Administration Oracle Enterprise Manager configuration & Management for alerting & reporting UNIX shell scripting SQL optimization, tuning and performance experience MS SQL Server installation, Configuration and database management Desirable Skills Oracle certification - OCP Oracle Partitioning Oracle Advanced Compression Oracle Golden Gate Experience with distributed data systems Experience with DB2 database technologies Data Conversion from DB2 to Oracle Building of Oracle RAC on conventional Solaris servers Oracle Engineered solutions Experience of DB web search services Oracle DB data integration and evaluation Experience with middleware and gateways Awareness of emerging IT trends and directions Experience with infrastructure services within the Ontario government (e.g. Internal Infrastructure Hosting policies and Provisioning practices) Knowledge of the GSIC support organization and ITSM processes adopted in OPS including standards, process and procedures
CLOSED
Programmer/Developer
...GTA, Ontario, Canada
01/14/2021
01/14/2021
1/14/2021 12:00:00 AM
Role: Programmer Developer - contract RFS: RQ00147 Rate: $83/h inc Client: Ministry of Solicitor General Location: WFH Duration: 158 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Must haves: Does the candidate possess hands-on experience in developing web-based solutions using .Net code and JavaScript? Does the candidate possess hands-on experience in the installation, configuration, customization and extension of MS Azure services? Nice to Have: Does the candidate possess experience following patterns like MediatR? Public Sector experience Note Assignment Type: This position is currently listed as "Onsite" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. The Justice Technology Services - Criminal Justice Design Branch requires 2 .Net Programmer/Developer with 8 years+ experience for building a modern enterprise case management system and it’s integration with other internal and external applications. The consultant will: •Draft technical requirements, and prepare detailed technical solution design for MS Azure based solutions •Create and review code and document the software process flows, business logic, code dependencies, etc. •Develop and modify, maintain and unit test changes to solution design and user interfaces •Create new web services, APIs and orchestrate multiple atomic web services to build complex web service operations •Develop web based applications including front end user interface and back application logic •Promote programs from development to test environment. System test online and batch programs •Prepare deployment packages of code and instructions for builds in Development, UAT, and Production environments •Prepare automated deployment build and test scripts in a DevOps environment •Assist in metadata/test data creation and maintenance, and prepare data packages for implementation by the Database Administrator •Provide application support, including participation in on-call rotation •Support the testing team during system and UAT testing •Prepare deployment packages of code and instructions for builds in Development, UAT, and Production environments •Participate in Knowledge transfer The Vendor’s Personnel will also be required to: Complete work and achieve milestones within the assigned deadlines; Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the Assignment Deliverables, as soon as the he/she becomes aware of them; Submit Deliverables for the Cluster/Ministry approval as they are completed; Comply with the Ontario Government and the Cluster/Ministry security procedures and practices; Comply with the Ontario Government and the Cluster/Ministry architecture/technology standards and best practices; Comply with the Ontario Government and the Cluster/Ministry Conflict of Interest and Confidentiality Guidelines; Provide knowledge and skill transfer to a designated Cluster/Ministry staff; and Comply with the Ontario Government I&IT Directive, Operational Policy on the I&IT Project Gateway Process, and other applicable Guidelines, Standards and Procedures. A note on Assignment Type: This position is currently listed as "Onsite"; however, the consultant will be remote due to COVID-19 related Work from Home (WFH) direction. Once the I&IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well. Mandatory Requirements · Over 8+years of overall experience in entire Software Development Life Cycle as well as Microsoft .Net Framework Technologies. Having sound knowledge of developing web based B2B B2C applications in the client/server environment. · 8 years of extensive implementation experience in developing web based solutions using .Net Core, javascript, etc · Experience in developing complex applications on the MS Azure platform. · Hands-on experiences in developing Web/Windows applications using C, ASP.net, ADO.net, SQL Server 2005/2008R2, and .Net Framework 3.5/4.0 with strong knowledge of Object-Oriented concepts. · Expertise in Database Systems, SQL, and Stored Procedure. · Good knowledge of Web Development skills like HTML, XML, XSLT, JavaScript, and Visual Studio 2005/2008/2010. · Worked on setting up relationships between System and Custom entities · Worked on Form customization using JavaScript · Experience in converting client requirements and functional specifications to technical design with effort estimation. · Expertise in generating Entity relationship diagrams to describe the relation between different entities. · Experience in converting client requirements and functional specifications to technical design with effort estimation and doing development for the same. · Excellent analytical, logical and interpersonal skills. Hard working and fast learner with self motivated personality. · Good knowledge of Microsoft IIS 7.0/8.0 · Good analytical, communication skills and ability to work independently and also perform as part of a team. Technical Skills: •MS Azure •Languages & Scripting: C#, CSS, Java Script, JQuery, XML, XSL, HM, XSLT. •Frameworks: ASP.NET, MVC, AJAX, WPF, WCF, Windows & Web Services. •Patterns: MediatR •Web Server: Internet Information Services (IIS) 7.0, 8.0. •Databases: MS SQL Server 2005,2008,2012. •Reporting Tools: Crystal reports, Excel, SSRS •Development Tools: Visual studio (2015, 2013, 2010), MS Project. •Operating Systems: Windows 10/8/7/XP, Windows server 2008,2012 •Data Migration and Reporting: SSIS, LINQ, SSRS
CLOSED
Business Analyst
...GTA, Ontario, Canada
01/08/2021
01/08/2021
1/8/2021 12:00:00 AM
Role: Business Analyst Level 2 - contract RFS: RQ00278 Rate: $81/h inc Client: Ministry of Treasury Board Secretariat Location: WFH Duration: 324 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Must-haves: Experience in developing programs and services that involve digital and online services that involve identity verification, including understanding of identity assurance levels (IAL), credential assurance levels (CAL) and related frameworks (e.g TBS Canada, NIST, PCTF) that support varying authentication strengths (from low assurance to high assurance). Experience in developing digital / online services that require varying levels of identity assurance to be established; experienced with identity proofing processes Nice to have: Experienced with Zachman framework; additional architectural frameworks are a bonus. Note Assignment Type: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. ------------------------------------------------ A note on Extension/Amendment Attestation: Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond maximum contract value Responsibilities Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization. General Skills • Leads and conducts business analysis in order to assess client’s businessproblems/opportunities and documents the business requirements in such a way thatI&IT solutions can be determined. • Applies re-engineering concepts to promote business improvements throughalternative and cost effective service delivery approaches • Leads and conducts business analysis at varying levels of detail appropriate to theproject and phases of project, aligning with OPS Unified Project ManagementMethodology, Enterprise Architecture and Gating Process, and OPS StandardSystems Development Methodologies • Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives • Develops sound processes for requirements gathering including but n o t limited toJAD sessions, interviews, mockups, etc. • Conducts business modeling; use case modeling; conceptual and logical datamodeling; process and data flow modeling; use case surveys; business rulesdefinition and non-functional requirements definitions for assigned projects • Monitors progress, resolves problems and reports regularly to I&IT management andstakeholders • Develops performance measures and traceability matrices for business analysisevaluation and conducts follow-up • Experience developing strategies, preparing business cases and cost-benefit analysis • Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement • Experience in the use of Computer Aided Software Engineering (CASE) tools todocument conceptual requirements and scope • Awareness of emerging I&IT trends and technologies • Excellent analytical, problem-solving and decision-making skills; verbal and writtencommunication skills; interpersonal and negotiation skills • A team player with a track record for meeting deadlines Desirable Skills • Experience in the use of information retrieval packages • Knowledge and understanding of Information Management principles, concepts,policies and practices • Ability to translate business and data requirements into specifications sufficient fordesigning appropriate technology solutions • Experience with a wide range of methods, tools and techniques for business analysissuch as: business functional modelling, business event modelling, business processmapping • Experience in structured, object oriented and agile methodologies for userrequirements • Experience developing performance measures for business analysis evaluation andsubsequent follow-up • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA)and related regulations and standards
CLOSED
Solutions Designer
...GTA, Ontario, Canada
01/07/2021
01/07/2021
1/7/2021 12:00:00 AM
Role:Solutions Designer - contract RFS: RQ00426 Rate: $98/h inc Client: Ministry of Transportation Location: WFH Duration: 319 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Must haves: 8+ Years of .NET experience Note Assignment Type: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. Project background information: The .NET Centre of Excellent had previously set standards for .NET solutions development and provided reusable assets and tools to help designers and developers deliver solutions faster and with higher quality. Building on that work, the SDC will additionally focus on design, development, testing, and hosting using a software factory paradigm compliant with Microsoft recommended standards and best practices enabling the OPS to maximize the benefits of using a common underpinning end-to-end infrastructure service. The goal is to create I&IT capacity that will deliver business value by embracing innovative ways to operate in a simpler and more “horizontal” manner and ensure that the OPS grows its capacity to successfully complete I&IT development projects in the future. The Government of Ontario’s I&IT organization is exploring innovative ways to operate in a simpler and more “horizontal” manner while also preparing for the fiscal challenges anticipated in the future. The SDC will optimize the delivery of business solutions to the OPS through Predictability, Quality, Velocity, and Reuse. Deliverables: The purpose of this RFS is to acquire two (2) Solutions Designers, Level 3 to work with the SDC team to provide maintenance and support of hosted technology solutions based on the OPS’ service specifications, standards, policies, best practices, and cost models in order to deliver applications hosted by .NET SDC that meet the business requirements and project/initiatives deliverables specifications. The consultants will be responsible for gathering and translating business requirements and functional specifications into working, tested, and configurable components/applications. The services and deliverables to be provided by the Vendor will include: Working with any one or more of the technologies below, the consultants will participate in the design of .NET solutions based on client’s service specifications, standards, policies, best practices, and cost models in order to meet client .NET business requirement and project/initiative deliverables. ·        Manage coordination of all IT-related services ·        Manage the resources and tasks required to accomplish the work described in the Background section and other activities as assigned ·        Adherence to Project Management Office (PMO) methodology ·        Adherence to OPS and Labour and Transportation (LTC) I&IT Cluster Enterprise Architecture guidelines ·        Adherence to OPS and LTC IT standards ·        Use Project Management tools/templates and repositories to manage and track project artefacts ·        Provide regular status reports ·        Liaise with Client, Cluster, Infrastructure Technology Services (ITS), SharePoint Farm, and Operations team representatives Skill set requirements: ·        Extensive experience with the following technologies: o  MS Dynamics o  .NET Framework – all supported versions o  ASP.NET programming o  SQL o  XML o  MS Web Services o  MS SQL Server – all supported versions o  Windows XP, Windows 7, Windows 10, 2K3, 2K8, and Windows 2K16 environment ·        Experience in programming and analysis at the specified experience level ·        Experience in structured methodologies for the development, design, implementation, and maintenance of applications ·        Leadership experience in one or more of the following areas: o  Managing multiple concurrent tasks o  Formulating business processes o  Demonstrated ability to develop successful relationships with all levels of stakeholders ·        Knowledge of and/or management of production, operations, and application support functions in large or medium sized organizations ·        Experience with gathering business requirements ·        Excellent analytical, problem-solving, and decision-making skills; oral and written communication skills; interpersonal and negotiation skills ·        A team player with a proven track record for meeting strict deadlines ·        Development of training curriculums, material, and delivery of training sessions.
CLOSED
Programmer/Developer
...GTA, Ontario, Canada
01/06/2021
01/06/2021
1/6/2021 12:00:00 AM
Role:Programmer/Developer - contract RFS: RQ00421 Rate: $83/h inc Client: Ministry of Transporttion Location: WFH Duration: 425 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Must-haves: 8+ Years of .Net, C#, ASP.NET experience Microsoft Dynamics experience Nice to Have: Public Sector experience Note Assignment Type: This position is currently listed as "Onsite" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. ------------------------- The .NET Solutions Delivery Centre (SDC) provides Application Maintenance and Support (M&S) services to Ontario Public Service (OPS) clients with .NET applications. M&S encompasses all aspects of managing, maintaining, and supporting business solutions hosted by the .NET SDC. Maintenance services cover: ·        Functional enhancements, bug fixes, and upgrades ·        Scheduling permanent repairs into a planned release ·        Application development activities ·        Mandatory changes (required or statutory changes) ·        Data fixes/changes (e.g. regional boundary change) ·        Optimization (increasing performance or throughput) ·        Conversion (changing the interface or file structure) ·        Dead code removal (removing segments no longer utilized) ·        Retirement (withdrawing a solution from active service) ·        One-time client reports Scheduled maintenance releases include: ·        Participating in release planning activities such as change classification, estimation, and prioritization ·        Analysis/design/development/test case creation ·        Regression/system testing ·        User acceptance testing support ·        Preparing change requests (CRQ) and CRQ submission to the appropriate change advisory board ·        Release coordination ·        Deployment assistance into UAT and production ·        Document updates ·        Participation in post-implementation reviews Application support service provides application software and database support in response to incidents or service requests reported to the OPS IT Service Desk. These incidents/service requests may be initiated by business users or by SDC staff as a result of operational mentoring. The Service provides Tier 2 and Tier 3 support for .NET SDC-supported applications in accordance with OPS ITSM practices utilizing the OPS Enterprise ITSM toolset used today to manage other IT services. Support services cover the following: Incident Tier 2 Support: ·        Incident analysis ·        Incident replication in emergency fix environments, when necessary ·        Incident resolution (data fix, work around, code fix) ·        Incident resolution progress reporting ·        EIT ticket update Service request fulfillment: ·        Analyze, estimate, and assess risks related to service requests ·        Ad-hoc enquiries, reports, or extracts ·        Incident resolution (data fixes, work arounds, code fixes) ·        Operational or technical changes that do not require code changes ·        Other items as requested by the Cluster Problem management: ·        Analysis and resolution of application problems ·        Administration of all application software problems, including reporting to the Cluster as appropriate ·        Determining and scheduling a repair into a maintenance release if necessary ·        Coding and testing a repair Deliverables The Programmer/Developer – Level 3 will be working within the SDC team to provide M&S as per guidelines, standards, and quality assurance set out by the Labour and Transportation I&IT Cluster and the .NET Solutions Delivery Centre. The Services and Deliverables to be provided by the Vendor will include the following: ·        Respond to client’s incidents or service requests ·        Assess application code and documentation and recommend enhancements ·        Participate in maintenance release planning activities such as change classification, estimation, and prioritization ·        Preparing Change Requests (CRQ), CRQ submission, and release coordination ·        Complete tasks from maintenance release plans including changes to code, documentation, build scripts, and etcetera ·        When application enhancements are run as projects, one or more project roles will be assigned: Technical Lead, Designer, Developer, Tester, and Deployment Coordinator ·        Understand key results expected and meet performance measures for assigned roles ·        Participate in M&S transition activities Follow SDC's best practices for M&S activities Skills Experience and Skill Set Requirements Skill set requirements: ·        Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills ·        A team player with a track record for meeting deadlines ·        Extensive experience in systems analysis, design and development in large system environments ·        Extensive experience with support and maintenance for .NET solutions ·        Experience with conducting application assessment and defining application M&S transition readiness ·        Extensive .NET, C#, and ASP.NET development experience (minimum five years) ·        Microsoft .NET Smart Client development experience, including WCF and WPF ·        Microsoft SharePoint development experience ·        Practical experience with design patterns and Microsoft Enterprise Library ·        Experience with Microsoft Unit Testing tools in Visual Studio ·        Extensive TSQL and MS SQL Server Reporting Services experience ·        Experience with application design, UML, and modeling tools ·        Experience with Agile software development process and VSTS/TFS ·        Experience with release and change management ·        Experience with incident management using eSMT ·        Microsoft Dynamics CRM development experience (CRM 2011 through CRM 365) ·        Custom CRM portal development experience ·        ADXStudio Portal development experience ·        Experience using SureStep Methodology ·        Extensive experience working in a maintenance and support organization within the OPS ·        Experience with estimation and fit gap analysis for CRM solutions
CLOSED
Technology Architect
...GTA, Ontario, Canada
12/10/2020
12/10/2020
12/10/2020 12:00:00 AM
Role: Technology Architect - contract RFS: RQ00373 Rate: $116/h inc Client: Ministry of Health Location: 5700 Yonge Street, Toronto, ON, M2M 4K5 Duration: 245 business days, 7.25 hours per day Anticipated Start Date: Jan 2021 Must-haves: Strong communication skills, ability to present to stakeholders and communicate business and technical information clearly and concisely. Demonstrated Salesforce Architecture experience Salesforce Architecture Certifications Assets: Public Sector experience Note Assignment Type: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. ---------------------------------------------------------- • Responsible for technical architecture, detailed design, and development on the Salesforce.com platform, both hands-on and as a trusted subject matter expert • Handle application design, development, and support of Salesforce related projects from inception through production, including security hardening, and ongoing maintenance • Ensure the system/projects accurately meet defined expectations of stakeholders, including performance, security and testing with development teams • Responsible for creating CRM strategy and roadmap, review and provide recommendations on design, security and infrastructure requirements • Define and drive technological architecture and roadmaps using the Salesforce.com products and best practices for development agility, performance and security. • Design, configure, code and architect large scale Salesforce.com solutions/projects and deliver required outcomes in complex settings • Work closely with the internal teams to understand current needs, identify the desired process models and solution architecture. Ensure the technical and security rigor is in place for the solutions being developed. • Translate business requirements into well-architected secure solutions that best leverage the Salesforce platform and products • Provide advice on solution, integration and security posture improvement opportunities to defined segments; recommend Salesforce.com integration strategies with different business systems including working use of leading integration tools • Review Salesforce configuration and ensures the instance has been rigorously secured to protect sensitive data. • Coach and mentor junior developers and other team members. Conduct code reviews to ensuring code quality, maintainability and security • Identify, analyze and understand business needs and distilling the information into business and technical requirements • Participate in proof-of-concept and technology evaluations, vet possibilities and make recommendations • Lead, facilitate and provide technical expertise and advice for the integration of the provincial digital assets/solutions and the Case & Contact Management Salesforce solution • Contribute to architectural project plans, to obtain approval for detailed plans and resource estimates • Assist change initiatives in planning for technical architecture related activities • Ensure compliance with OPS architecture and architecture framework. Skills Experience and Skill Set Requirements Technical Skills – 35% 10+ years of experience with: • 8+ years of Salesforce.com (SFDC) systems implementation experience in architecting on multiple Salesforce Clouds with an in-depth understanding of Sales, Service, Community, Marketing and most importantly, Health Clouds • 3+ years of experience architecting technical solutions on the Salesforce platform, including experience developing Salesforce customizations (APEX), integrations, etc. • Significant technical and/or business process consulting experience, or Enterprise Architecture experience • Experience in Salesforce with end-to-end implementation, a proven track record of successful delivery of projects, preferably enterprise CRM implementations for large corporations including data management and migration • Understanding of key SFDC architectural concepts and how they influence best practices • Practical experience in Development capacity using Visualforce, APEX programming, Lightning, Force.com, APIs, JavaScript, REST, web services and other web technologies • Proven experience integrating Salesforce.com with 3rd party solutions, knowledge of integration patterns and tools • Experience in public cloud environment and security (Azure, AWS, etc.) o Knowledge of IT security solutions (Security Information and Event Management, Cloud Access Security Broker, Data Leakage Prevention, Web Application Firewall, Multi Factor Authentication, Data Rights Management, etc.) o Knowledge of cloud security capabilities o Familiarity with industry standards, guidelines, and regulatory compliance requirements related to information security and cloud computing such as GDPR, ISO 27001, Cloud Security Alliance, NIST 800-53, PCI DSS, etc. o Ability to perform security research and document and communicate the findings of their research • Preparing overall archtecture solutions, conducting walkthroughs, reviews and assessments, analyzing technical and business impact, product integration, enhancements, infrastructure capacity, development and deployment, data distribution, integration and access   • Experience with large, complex, multi-tier web and cloud based, business critical applications, involving personal health information • Knowledge and experience with the following Amazon Web Services (AWS) technologies – Amazon Connect, Amazon Pinpoint, Amazon DynamoDB, Amazon Kenisis Datastreams, Amazon S3, Amazon Polly, AWS Lamda and Amazon Cloudwatch • Knowledge and experience with the following technologies: Salesforce.com, Sales Cloud, Service Cloud, Lightning Component Framework, Design System, WebServices, SOAP, REST, API, Javascript, JqueryUI, Oracle, MS SQL, MySQL, DB2, Actuate Reports, Cognos, Informatica, SSIS, .NET, Agile, BasicGov, Vlocity, FinancialForce, MyFax, Marketo, J2EE, SQL, PHP, PL/SQL, C++, VBA, HTML, ESB, Python and Node.JS. • Developing highly robust code frameworks in JS, Lightning, and Apex Core Skills and Experience - 20% 10+ years of experience with: • Architectural framework, artifacts and governance review processes • Developing architectural project plans and resources • Developing and maintaining architecture models and artefacts • Experience with all governance approval requirements for large scale projects (including scope/contextual, business model/conceptual, logical, physical) • Knowledge of Contact Center Technology such as Call Routing, Interactive Voice Response, Workforce Management, etc • Experience with the following: solution architecture and design; enterprise and technical architecture; software configuration, development and deployment; vendor management and program management, Agile software development principles • Knowledge and understanding of Information Management principles, concepts, policies and practices • Leadership experience in the development and implementation of technical architectures at the specified experience level • Extensive experience with at least three different platforms, operating systems, environments, database technologies, and communications protocols • Experience with middleware and gateways • Knowledge of performance considerations in different environments • Experience in structured methodologies for the design, development and implementation of applications • Extensive experience in systems analysis and design in large systems environments • Experience in the use of Computer Aided Software Engineering (CASE) tools and other software tools such as project management tools • Awareness of emerging technologies, trends and directions • Experience in developing enterprise architecture deliverables (e.g. models) • Leading and mentoring individuals for growth and project success. • Post-secondary education in Computer Science, Business Administration or any other related equivalent degree/experience • Salesforce Certified Platform Developer (required) • Active Salesforce Architect (System or Technical) Certification or working towards • Any other Salesforce Certification is a huge plus • Certifications in CISSP, CISM, CCSP, CCSK considered an asset Public Sector/Healthcare Experience - 5% • Knowledge of OPS Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that comply with industry standard practices • Knowledge and experience with Health messaging standards and protocols, Personal Health Information Privacy legislation and related security considerations and controls • In-depth knowledge of industry standard such as Project Management Institute (PMI) • Knowledge of OPS I&IT project management methodologies an asset • Knowledge and experience with OPS or Broader Public-Sector health related projects an asset • Knowledge and understanding of Ministry policy and IT project approval processes and requirements • Experience adopting and adhering to OPS Unified I&IT Project Methodology, OPS Enterprise Architecture and OPS Gating process, and OPS Standard Systems Development Methodologies would be an asset • Experience with large complex IT Health-related projects • Experience with GO-ITS Digital Health standards, and internal branch standards would be an asset. General Skills - 10% • Demonstrated strong leadership and people management skills • Exceptional analytical, trouble-shooting, problem solving and decision-making skills • Extremely strong written and oral communication, and presentation skills are required, specifically with leadership and executives, as needed • Demonstrated strong interpersonal, verbal and written communication, and presentation skills • Proven troubleshooting and critical thinking experience • Demonstrated ability to apply strong listening skills to facilitate issue resolution • Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships • Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome • Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively • A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.
CLOSED
Business Analyst
...GTA, Ontario, Canada
12/10/2020
12/10/2020
12/10/2020 12:00:00 AM
Role: Business Analyst - contract RFS: RQ00320 Rate: $94/h inc Client: Ministry of Health Location: 5700 Yonge Street, Toronto, ON, M2M 4K5 Duration: 320 business days, 7.25 hours per day Anticipated Start Date: Jan 2021 Description Assets: Public Sector experience Note Assignment Type: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. ----------------------------------------- • Lead and conduct business analysis at varying levels of detail with relevant stakeholders (e.g. public health units, Public Health Ontario, the ministry), appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and Agile Systems/OPS Standard Systems Development Methodologies • Provide a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development • Prepare and advise on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization • Conduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement • Analyse defects and work with relevant parties in resolving of these defects • Support any data migration and related activities as needed from legacy system to new provincial system • Apply re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches • Provide impact analysis and requirement/specification creation for supported initiatives due to Covid-19 Vaccine Management solution and alignment with the provincial Digital Health Immunization Repository • Lead subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancements • Document the business requirements in such a way that technology solutions can be determined • Liaise with the development and Quality Assurance teams, inclusive of third-party vendor and ministry teams • Present complex information equally well to technical and non-technical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase • Promote the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions • Develop and maintain business processes and user documentation for the Covid-19 Vaccine Management solution, including support for infectious disease public health activities, infectious disease case, contact, and outbreak investigation and management, immunization administration, and vaccine distribution and delivery (inventory) • Develop training materials / support the development of training materials as well as deliver / support the delivery of training relevant to the areas of accountability of the Covid-19 Vaccine Management solution • Prepare and respond to queries from executives relevant to the assigned areas of accountability of the provincial solution • Conduct gap analysis of vendor release upgrades to identify changes needed for public health business processes and best practices, including configuration, reports, and integration components • Develop strategies, prepare business cases and cost-benefit analysis, and conduct feasibility studies for business I&IT initiatives • Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions for assigned projects • Monitor progress, resolve problems and report regularly to I&IT management and clients’ decision makers • Develop performance measures for business analysis evaluation and conduct follow-up. Skills Experience and Skill Set Requirements IT Knowledge and Experience - 20% 10+ years of experience in the following: ·      Demonstrated awareness of emerging IT trends and technologies ·      Highly proficient using MS Office products ·      Knowledge and experience with implementing cloud based technologies/solutions ·      Knowledge and experience with the following Amazon Web Services (AWS) technologies – Amazon Connect, Amazon Pinpoint, Amazon DynamoDB, Amazon Kenisis Datastreams, Amazon S3, Amazon Polly, AWS Lamda and Amazon Cloudwatch ·      Knowledge of Contact Center Technology such as Call Routing, Interactive Voice Response, Workforce Management, etc. Experience in the following is an asset: ·      Knowledge of Salesforce (admin level preferred) ·      Experience using Salesforce or similar CRM Products to develop solutions ·      Hands on experience implementing Safesforce functionality ·      Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls Business Analysis Skills - 35% 10+ years of experience in the following: ·      Leading and conducting business analysis at varying levels of detail in order to assess client’s business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined ·      Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations ·      Authenticating changes suggested by development, provide analysis and suggestion to avoid impact to business operations ·      Substantiating analysis to business group to fix data issues and provide queries and scripts that help in debugging data issues ·      Regularly reviewing production logs, providing analysis & suggestions to implement in a proactive manner   ·      Providing a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development ·      Preparing and advising on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization ·      Conduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement ·      Leading subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancements ·      Documenting the business requirements in such a way that technology solutions can be determined ·      Promoting the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions ·      Updating business processes and user documentation for changes related to supported solution ·      Applying re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches ·      Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business I&IT initiatives ·      Providing impact analysis and requirement/specification creation for supported solutions due to solution upgrades or any new requirements ·      Conducting business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects ·      Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components ·      Monitoring progress, resolving problems and reporting regularly to I&IT management and clients’ decision makers ·      Developing performance measures for business analysis evaluation and conducting follow-up ·      Experience with dispensed drug data and/or immunization data. Public Sector/Healthcare Experience - 5% ·      5+ years of experience working with federal/provincial/broader public sector healthcare providers ·      Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices an asset ·      Ability to produce technical documentation that comply with industry standard practices ·      In-depth knowledge of industry standard such as Project Management Institute (PMI) ·      Knowledge of Public Sector I&IT project management methodologies an asset ·      Knowledge and experience with Public Sector Health related projects an asset ·      Knowledge and understanding of Ministry policy and IT project approval processes and requirements an asset ·      Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Architecture and Gating process, and Public Sector Standard Systems Development Methodologies an asset ·      Experience with large complex IT Health-related projects. General Skills - 10% ·      Strong leadership and people management skills and experience ·      Exceptional analytical, problem solving and decision-making skills ·      Demonstrated strong interpersonal, verbal and written communication, and presentation skills ·      Proven troubleshooting and critical thinking experience ·      Demonstrated ability to apply strong listening skills to facilitate issue resolution ·      Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships ·      Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome ·      Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively ·      A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.
CLOSED
Programmer/Developer
...GTA, Ontario, Canada
12/10/2020
12/10/2020
12/10/2020 12:00:00 AM
Role: Programmer/Developer - contract RFS: RQ00372 Rate: $85/h inc Client: Ministry of Solicitor General Location: 21 College Suite 300 or 200 First Avenue West North Bay Duration: 120 business days, 7.25 hours per day Anticipated Start Date: Jan 2021 Description Note - This position will role will likely start as a remote work assignment with the expectation that the resource transition back into office when the rest of the team returns Role: Ministry looking to redevelop an existing .NET solution. Current system is an online form that is used to capture criminal intelligence from police services. This consists of an online form that is saved back to online location (no data capturing). The ministry is now trying to provide a common form for all Ontario agencies. Currently some issues with the skeleton of the system so the ministry is switching to a more robust solution which is a proper .NET solution. This resource will be meeting with the business units to understand the business requirements and translating into the technical requirements then doing the bulk of the coding work. TOP SKILLS (please see below for full evaluation criteria): Must have 10+ years of .NET development experience Must have C# programming language experience SQL and Oracle experience (current solution is Oracle DB for administering website) Experience with graphical UI design (for enhancing forms) Experience with online forms a strong asset Experience with application design or development within a law enforcement agency context a strong asset Demonstrated experience with participating in requirements solicitation Experience working with BAs to translate BRs ?Experience using PKI client authentication a strong asset NOT looking for an architect or consultant.. need RECENT .NET development experience • Conversion of an existing node.js based website to a JTS supportable compiled .Net application. • Enhance and extend the functionality of the web application. Skills Experience and Skill Set Requirements • Develop a new .Net website that provides equivalent functionality to the existing node.js solution. • Develop enhancements and additional functionality to the new website solution. • Work with the project team to capture business requirements and translate them into functional code. • Ensure that all development work is properly documented and all code is checked in. • Create system and user interface design and modifications (data & screen) as required. • Alignment with OPS and JTS standards. • Support the testing team during system and UAT testing. • Participate in knowledge transfer, including regular consultation with the lead developer, project manager, and other team members. • Windows 10, 2012,2016 and 2019 • JavaScript and node.js environment • ASP.NET Programming – current versions • .NET Framework - current versions • C #.Net • SQL • XML and XLST • Visual Studio • MS Web Services • Enterprise Library • Team Foundation Server • Experience in programming and analysis at the specified experience level • Experience in structured methodologies for the development, design, implementation and maintenance of applications • Windows Communication Foundation • Windows Presentation Foundation • Web Client Software Factory • MS Sync Framework • Oracle RDMS – 12c or above • MS SQL Server • Apache and IIS • Experience with relational and hierarchical database technologies • Experience in the use of information retrieval packages using SQL • Experience with one or more communications protocols • Excellent analytical, problem-solving and decision-making skills • Excellent verbal and written communication skills • Highly developed interpersonal skills • A team player with a track record for meeting deadlines • At least 10 years of experience • Experience with GUI design • ASP.NET experience including at least version 4.6 or above Evaluation Criteria: .Net Development 20 points • Experience in building applications using MS .NET elements such as Windows Communication Foundation, Windows Presentation Framework, MS Sync Framework and MS Web Services and Entity Framework • Experience coding and implementing applications using, C#.Net and ASP.Net, ASP.NET, MVC, ASP.NET Identity, C#, VB.NET • Experience with building applications using MS .NET elements such as Visual Studio, Team Foundation Server, and Enterprise Library OOL / Frameworks / Foundations 20 points • Demonstrated experience with developing detailed programming specifications, user interface designs, prototypes, writing and generating code • Experience in GUI design. Environment Technical Skills 15 points • Experience with Windows 10, 2012, 2016 and 2019 environments. • Experience with Apache/IIS webservers and reverse proxies. • Demonstrated experience with JavaScript applications, including node.js environment. • Experience with coding and implementing SQL procedures, scripts, and Object definitions for Oracle 12C or above. • Experience with XML/XLST. • Experience using PKI client authentication. Business and Communication Skills 10 points • Demonstrated experience capturing business requirements and translating them into functional solutions. • Experience working alone as well as taking direction from development leads and project managers. • Experience presenting solution proposals and communicating with clients and stakeholders. Public Sector Experience and Law Enforcement Client Experience 5 points • Knowledge of and experience with Public Sector as well as experience with law enforcement application development and support would be an asset.
CLOSED