01/25/2021

Role: Business Analyst - contract RFS: RQ00706 Rate: $88/h inc Client: Ministry of Health Location: WFH Duration: 235 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Must-haves: Hands-on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls Experience as a Business Analyst for an IT Healthcare project Nice to have: Public Sector experience Assignment Type: This position is currently listed as "Onsite" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. • Lead and conduct business analysis at varying levels of detail with relevant stakeholders (e.g. public health units, Public Health Ontario, the ministry), appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and Agile Systems/OPS Standard Systems Development Methodologies • Provide a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development • Prepare and advise on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization • Conduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement • Analyse defects and work with relevant parties in resolving of these defects • Support any data migration and related activities as needed from legacy system to new provincial system • Apply re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches • Provide impact analysis and requirement/specification creation for supported initiatives due to Covid-19 Vaccine Management solution and alignment with the provincial Digital Health Immunization Repository • Lead subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancements • Document the business requirements in such a way that technology solutions can be determined • Liaise with the development and Quality Assurance teams, inclusive of third-party vendor and ministry teams • Present complex information equally well to technical and non-technical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase • Promote the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions • Develop and maintain business processes and user documentation for the Covid-19 Vaccine Management solution, including support for infectious disease public health activities, infectious disease case, contact, and outbreak investigation and management, immunization administration, and vaccine distribution and delivery (inventory) • Develop training materials / support the development of training materials as well as deliver / support the delivery of training relevant to the areas of accountability of the Covid-19 Vaccine Management solution • Prepare and respond to queries from executives relevant to the assigned areas of accountability of the provincial solution • Conduct gap analysis of vendor release upgrades to identify changes needed for public health business processes and best practices, including configuration, reports, and integration components • Develop strategies, prepare business cases and cost-benefit analysis, and conduct feasibility studies for business I&IT initiatives • Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions for assigned projects • Monitor progress, resolve problems and report regularly to I&IT management and clients’ decision makers • Develop performance measures for business analysis evaluation and conduct follow-up. Experience and Skill Set Requirements IT Knowledge and Experience - 20% 10+ years of experience in the following: • Demonstrated awareness of emerging IT trends and technologies • Highly proficient using MS Office products • Knowledge and experience with implementing cloud based technologies/solutions • Knowledge and experience with the following Amazon Web Services (AWS) technologies – Amazon Connect, Amazon Pinpoint, Amazon DynamoDB, Amazon Kenisis Datastreams, Amazon S3, Amazon Polly, AWS Lamda and Amazon Cloudwatch • Knowledge of Contact Center Technology such as Call Routing, Interactive Voice Response, Workforce Management, etc. Experience in the following is an asset: • Knowledge of Salesforce (admin level preferred) • Experience using Salesforce or similar CRM Products to develop solutions • Hands on experience implementing Safesforce functionality • Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls Business Analysis Skills - 35% 10+ years of experience in the following: • Leading and conducting business analysis at varying levels of detail in order to assess client’s business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined • Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations • Authenticating changes suggested by development, provide analysis and suggestion to avoid impact to business operations • Substantiating analysis to business group to fix data issues and provide queries and scripts that help in debugging data issues • Regularly reviewing production logs, providing analysis & suggestions to implement in a proactive manner   • Providing a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development • Preparing and advising on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization • Conduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement • Leading subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancements • Documenting the business requirements in such a way that technology solutions can be determined • Promoting the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions • Updating business processes and user documentation for changes related to supported solution • Applying re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches • Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business I&IT initiatives • Providing impact analysis and requirement/specification creation for supported solutions due to solution upgrades or any new requirements • Conducting business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects • Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components • Monitoring progress, resolving problems and reporting regularly to I&IT management and clients’ decision makers • Developing performance measures for business analysis evaluation and conducting follow-up • Experience with dispensed drug data and/or immunization data. Public Sector/Healthcare Experience - 5% • 5+ years of experience working with federal/provincial/broader public sector healthcare providers • Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices • Ability to produce technical documentation that comply with industry standard practices • In-depth knowledge of industry standard such as Project Management Institute (PMI) • Knowledge of Public Sector S I&IT project management methodologies • Knowledge and experience with Public Sector Health related projects • Knowledge and understanding of Ministry policy and IT project approval processes and requirements an asset • Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Architecture and Gating process, and Public Sector Standard Systems Development Methodologies • Experience with large complex IT Health-related projects. General Skills - 10% • Strong leadership and people management skills and experience • Exceptional analytical, problem solving and decision-making skills • Demonstrated strong interpersonal, verbal and written communication, and presentation skills • Proven troubleshooting and critical thinking experience • Demonstrated ability to apply strong listening skills to facilitate issue resolution • Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships • Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome • Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively • A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.

01/18/2021

Role: Database Administrator - contract RFS: RQ00557 Rate: $81/h inc Client: Ministry of Government and Consumer Services Location: WFH Duration: 310 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Must-haves: Experience designing, installing, configuring, and maintaining an Oracle Dataguard environment Nice to have: Public Sector experience Note Assignment Type: This position is currently listed as "Onsite" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. Database Administration Specialist to: Create physical database designs, operate and administer the database management system (DBMS) including database optimization, performance tuning, backup and recovery Manage database requirements for new client application onboarding the Shared Utility Service hosting. The consultant will be responsible for creating physical database designs, and operating and administering the database management system (DBMS) including database optimization, performance tuning, backup and recovery. General Skills Experience in database administration at the specified experience level Experience of managing Oracle 11g/12c ETL/Data ware house Experience with UNIX operating systems Experience with Oracle database technologies Experience in one or more programming languages Experience in the use of information retrieval packages and proficiency with query languages Experience with one or more communications protocols Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills A team player with a track record for meeting deadlines Experience in monitoring and enforcing database rules Experience in Incident, Change and Configuration Management procedures Required Skillset More than 10 yrs Oracle DBA experience Approved experience of Oracle 11g & 12c using multi-tenant architecture Oracle 12c RAC – Grid infrastructure/ASM RMAN backup and Restore Data Encryption using ASO/TDE Oracle Dataguard Physical/Logical Configuration & Administration Oracle Enterprise Manager configuration & Management for alerting & reporting UNIX shell scripting SQL optimization, tuning and performance experience MS SQL Server installation, Configuration and database management Desirable Skills Oracle certification - OCP Oracle Partitioning Oracle Advanced Compression Oracle Golden Gate Experience with distributed data systems Experience with DB2 database technologies Data Conversion from DB2 to Oracle Building of Oracle RAC on conventional Solaris servers Oracle Engineered solutions Experience of DB web search services Oracle DB data integration and evaluation Experience with middleware and gateways Awareness of emerging IT trends and directions Experience with infrastructure services within the Ontario government (e.g. Internal Infrastructure Hosting policies and Provisioning practices) Knowledge of the GSIC support organization and ITSM processes adopted in OPS including standards, process and procedures

01/08/2021

Role: Business Analyst Level 2 - contract RFS: RQ00278 Rate: $81/h inc Client: Ministry of Treasury Board Secretariat Location: WFH Duration: 324 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Must-haves: Experience in developing programs and services that involve digital and online services that involve identity verification, including understanding of identity assurance levels (IAL), credential assurance levels (CAL) and related frameworks (e.g TBS Canada, NIST, PCTF) that support varying authentication strengths (from low assurance to high assurance). Experience in developing digital / online services that require varying levels of identity assurance to be established; experienced with identity proofing processes Nice to have: Experienced with Zachman framework; additional architectural frameworks are a bonus. Note Assignment Type: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. ------------------------------------------------ A note on Extension/Amendment Attestation: Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond maximum contract value Responsibilities Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization. General Skills • Leads and conducts business analysis in order to assess client’s businessproblems/opportunities and documents the business requirements in such a way thatI&IT solutions can be determined. • Applies re-engineering concepts to promote business improvements throughalternative and cost effective service delivery approaches • Leads and conducts business analysis at varying levels of detail appropriate to theproject and phases of project, aligning with OPS Unified Project ManagementMethodology, Enterprise Architecture and Gating Process, and OPS StandardSystems Development Methodologies • Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives • Develops sound processes for requirements gathering including but n o t limited toJAD sessions, interviews, mockups, etc. • Conducts business modeling; use case modeling; conceptual and logical datamodeling; process and data flow modeling; use case surveys; business rulesdefinition and non-functional requirements definitions for assigned projects • Monitors progress, resolves problems and reports regularly to I&IT management andstakeholders • Develops performance measures and traceability matrices for business analysisevaluation and conducts follow-up • Experience developing strategies, preparing business cases and cost-benefit analysis • Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement • Experience in the use of Computer Aided Software Engineering (CASE) tools todocument conceptual requirements and scope • Awareness of emerging I&IT trends and technologies • Excellent analytical, problem-solving and decision-making skills; verbal and writtencommunication skills; interpersonal and negotiation skills • A team player with a track record for meeting deadlines Desirable Skills • Experience in the use of information retrieval packages • Knowledge and understanding of Information Management principles, concepts,policies and practices • Ability to translate business and data requirements into specifications sufficient fordesigning appropriate technology solutions • Experience with a wide range of methods, tools and techniques for business analysissuch as: business functional modelling, business event modelling, business processmapping • Experience in structured, object oriented and agile methodologies for userrequirements • Experience developing performance measures for business analysis evaluation andsubsequent follow-up • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA)and related regulations and standards

01/06/2021

Role:Programmer/Developer - contract RFS: RQ00421 Rate: $83/h inc Client: Ministry of Transporttion Location: WFH Duration: 425 business days, 7.25 hours per day Anticipated Start Date: Feb 2021 Must-haves: 8+ Years of .Net, C#, ASP.NET experience Microsoft Dynamics experience Nice to Have: Public Sector experience Note Assignment Type: This position is currently listed as "Onsite" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. ------------------------- The .NET Solutions Delivery Centre (SDC) provides Application Maintenance and Support (M&S) services to Ontario Public Service (OPS) clients with .NET applications. M&S encompasses all aspects of managing, maintaining, and supporting business solutions hosted by the .NET SDC. Maintenance services cover: ·        Functional enhancements, bug fixes, and upgrades ·        Scheduling permanent repairs into a planned release ·        Application development activities ·        Mandatory changes (required or statutory changes) ·        Data fixes/changes (e.g. regional boundary change) ·        Optimization (increasing performance or throughput) ·        Conversion (changing the interface or file structure) ·        Dead code removal (removing segments no longer utilized) ·        Retirement (withdrawing a solution from active service) ·        One-time client reports Scheduled maintenance releases include: ·        Participating in release planning activities such as change classification, estimation, and prioritization ·        Analysis/design/development/test case creation ·        Regression/system testing ·        User acceptance testing support ·        Preparing change requests (CRQ) and CRQ submission to the appropriate change advisory board ·        Release coordination ·        Deployment assistance into UAT and production ·        Document updates ·        Participation in post-implementation reviews Application support service provides application software and database support in response to incidents or service requests reported to the OPS IT Service Desk. These incidents/service requests may be initiated by business users or by SDC staff as a result of operational mentoring. The Service provides Tier 2 and Tier 3 support for .NET SDC-supported applications in accordance with OPS ITSM practices utilizing the OPS Enterprise ITSM toolset used today to manage other IT services. Support services cover the following: Incident Tier 2 Support: ·        Incident analysis ·        Incident replication in emergency fix environments, when necessary ·        Incident resolution (data fix, work around, code fix) ·        Incident resolution progress reporting ·        EIT ticket update Service request fulfillment: ·        Analyze, estimate, and assess risks related to service requests ·        Ad-hoc enquiries, reports, or extracts ·        Incident resolution (data fixes, work arounds, code fixes) ·        Operational or technical changes that do not require code changes ·        Other items as requested by the Cluster Problem management: ·        Analysis and resolution of application problems ·        Administration of all application software problems, including reporting to the Cluster as appropriate ·        Determining and scheduling a repair into a maintenance release if necessary ·        Coding and testing a repair Deliverables The Programmer/Developer – Level 3 will be working within the SDC team to provide M&S as per guidelines, standards, and quality assurance set out by the Labour and Transportation I&IT Cluster and the .NET Solutions Delivery Centre. The Services and Deliverables to be provided by the Vendor will include the following: ·        Respond to client’s incidents or service requests ·        Assess application code and documentation and recommend enhancements ·        Participate in maintenance release planning activities such as change classification, estimation, and prioritization ·        Preparing Change Requests (CRQ), CRQ submission, and release coordination ·        Complete tasks from maintenance release plans including changes to code, documentation, build scripts, and etcetera ·        When application enhancements are run as projects, one or more project roles will be assigned: Technical Lead, Designer, Developer, Tester, and Deployment Coordinator ·        Understand key results expected and meet performance measures for assigned roles ·        Participate in M&S transition activities Follow SDC's best practices for M&S activities Skills Experience and Skill Set Requirements Skill set requirements: ·        Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills ·        A team player with a track record for meeting deadlines ·        Extensive experience in systems analysis, design and development in large system environments ·        Extensive experience with support and maintenance for .NET solutions ·        Experience with conducting application assessment and defining application M&S transition readiness ·        Extensive .NET, C#, and ASP.NET development experience (minimum five years) ·        Microsoft .NET Smart Client development experience, including WCF and WPF ·        Microsoft SharePoint development experience ·        Practical experience with design patterns and Microsoft Enterprise Library ·        Experience with Microsoft Unit Testing tools in Visual Studio ·        Extensive TSQL and MS SQL Server Reporting Services experience ·        Experience with application design, UML, and modeling tools ·        Experience with Agile software development process and VSTS/TFS ·        Experience with release and change management ·        Experience with incident management using eSMT ·        Microsoft Dynamics CRM development experience (CRM 2011 through CRM 365) ·        Custom CRM portal development experience ·        ADXStudio Portal development experience ·        Experience using SureStep Methodology ·        Extensive experience working in a maintenance and support organization within the OPS ·        Experience with estimation and fit gap analysis for CRM solutions

12/10/2020

Role: Business Analyst - contract RFS: RQ00320 Rate: $94/h inc Client: Ministry of Health Location: 5700 Yonge Street, Toronto, ON, M2M 4K5 Duration: 320 business days, 7.25 hours per day Anticipated Start Date: Jan 2021 Description Assets: Public Sector experience Note Assignment Type: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once OPS staff are required to return to the office, the resource under this request will be required to work onsite as well. ----------------------------------------- • Lead and conduct business analysis at varying levels of detail with relevant stakeholders (e.g. public health units, Public Health Ontario, the ministry), appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and Agile Systems/OPS Standard Systems Development Methodologies • Provide a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development • Prepare and advise on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization • Conduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement • Analyse defects and work with relevant parties in resolving of these defects • Support any data migration and related activities as needed from legacy system to new provincial system • Apply re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches • Provide impact analysis and requirement/specification creation for supported initiatives due to Covid-19 Vaccine Management solution and alignment with the provincial Digital Health Immunization Repository • Lead subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancements • Document the business requirements in such a way that technology solutions can be determined • Liaise with the development and Quality Assurance teams, inclusive of third-party vendor and ministry teams • Present complex information equally well to technical and non-technical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase • Promote the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions • Develop and maintain business processes and user documentation for the Covid-19 Vaccine Management solution, including support for infectious disease public health activities, infectious disease case, contact, and outbreak investigation and management, immunization administration, and vaccine distribution and delivery (inventory) • Develop training materials / support the development of training materials as well as deliver / support the delivery of training relevant to the areas of accountability of the Covid-19 Vaccine Management solution • Prepare and respond to queries from executives relevant to the assigned areas of accountability of the provincial solution • Conduct gap analysis of vendor release upgrades to identify changes needed for public health business processes and best practices, including configuration, reports, and integration components • Develop strategies, prepare business cases and cost-benefit analysis, and conduct feasibility studies for business I&IT initiatives • Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions for assigned projects • Monitor progress, resolve problems and report regularly to I&IT management and clients’ decision makers • Develop performance measures for business analysis evaluation and conduct follow-up. Skills Experience and Skill Set Requirements IT Knowledge and Experience - 20% 10+ years of experience in the following: ·      Demonstrated awareness of emerging IT trends and technologies ·      Highly proficient using MS Office products ·      Knowledge and experience with implementing cloud based technologies/solutions ·      Knowledge and experience with the following Amazon Web Services (AWS) technologies – Amazon Connect, Amazon Pinpoint, Amazon DynamoDB, Amazon Kenisis Datastreams, Amazon S3, Amazon Polly, AWS Lamda and Amazon Cloudwatch ·      Knowledge of Contact Center Technology such as Call Routing, Interactive Voice Response, Workforce Management, etc. Experience in the following is an asset: ·      Knowledge of Salesforce (admin level preferred) ·      Experience using Salesforce or similar CRM Products to develop solutions ·      Hands on experience implementing Safesforce functionality ·      Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls Business Analysis Skills - 35% 10+ years of experience in the following: ·      Leading and conducting business analysis at varying levels of detail in order to assess client’s business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined ·      Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations ·      Authenticating changes suggested by development, provide analysis and suggestion to avoid impact to business operations ·      Substantiating analysis to business group to fix data issues and provide queries and scripts that help in debugging data issues ·      Regularly reviewing production logs, providing analysis & suggestions to implement in a proactive manner   ·      Providing a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development ·      Preparing and advising on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization ·      Conduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement ·      Leading subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancements ·      Documenting the business requirements in such a way that technology solutions can be determined ·      Promoting the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions ·      Updating business processes and user documentation for changes related to supported solution ·      Applying re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches ·      Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business I&IT initiatives ·      Providing impact analysis and requirement/specification creation for supported solutions due to solution upgrades or any new requirements ·      Conducting business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects ·      Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components ·      Monitoring progress, resolving problems and reporting regularly to I&IT management and clients’ decision makers ·      Developing performance measures for business analysis evaluation and conducting follow-up ·      Experience with dispensed drug data and/or immunization data. Public Sector/Healthcare Experience - 5% ·      5+ years of experience working with federal/provincial/broader public sector healthcare providers ·      Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices an asset ·      Ability to produce technical documentation that comply with industry standard practices ·      In-depth knowledge of industry standard such as Project Management Institute (PMI) ·      Knowledge of Public Sector I&IT project management methodologies an asset ·      Knowledge and experience with Public Sector Health related projects an asset ·      Knowledge and understanding of Ministry policy and IT project approval processes and requirements an asset ·      Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Architecture and Gating process, and Public Sector Standard Systems Development Methodologies an asset ·      Experience with large complex IT Health-related projects. General Skills - 10% ·      Strong leadership and people management skills and experience ·      Exceptional analytical, problem solving and decision-making skills ·      Demonstrated strong interpersonal, verbal and written communication, and presentation skills ·      Proven troubleshooting and critical thinking experience ·      Demonstrated ability to apply strong listening skills to facilitate issue resolution ·      Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships ·      Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome ·      Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively ·      A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.