05/11/2026

Role: React Software Developer RQ: RQ11077 Rate: $92/h inc Client: Ministry of Public and Business Service Delivery and Procurement Location: Onsite, 222 Jarvis St, Toronto Duration: 508 business days, 7.25 hours per day Anticipated Start Date: May 2026 Description Responsibilities • Required to translate technical systems specifications into working, tested applications. This includes: developing detailed programming specifications writing and/or generating code o compiling data-driven programs, maintaining, and conducting unit tests. •Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations. General Skills • Experience in programming and analysis; specialized software package support at the specified experience level • Ability to collaborate with IT Professionals throughout the Software Development Life Cycle • Experience in structured methodologies for the development, design, implementation and maintenance of applications • Experience in design, code, test, debug and document applications • Experience in the use of object and/or third generation language development tools • Experience in one or more programming languages • Experience in application design, latest design patters, deployment and troubleshooting • Experience with relational and hierarchical database technologies • Experience in the use of information retrieval packages using query languages • Experience with one or more communications protocols • Experience in structured methodologies for the design, development, implementation and maintenance of applications • Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills • A team player with a track record for meeting deadlines Desirable Skills • Knowledge and experience with programming Internet-ready applications • Knowledge and experience in rapid application development (RAD) methodologies • Knowledge and understanding of Information Management principles, concepts, policies and practices • Experience with middleware and gateways • Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging • Ability to provide post-implementation support and resolve any post-implementation technical issues • Experience conducting design walkthrough sessions with project team • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards • Ability to provide user and system documentation as required Additional Skills for Oracle Software Developer: • Experience in conducting impact assessments on Oracle E-Business application customizations and extensions. • Strong conversion experience in Account Receivable Collection modules • Strong programming skills in Oracle database, PL/SQL, SQL, XML, Unix shell scripts and Oracle Data Integrator • Proved business knowledge of General Ledger, Accounts Receivable, Collections, Accounts Payable and Inventory Modules of Oracle E-Business • Great knowledge of Oracle E-Business table structure related to GL, AR, Collections, AP, INV and FND • Strong knowledge of SQL tuning and using partition tables • Demonstrated experience and understanding of data warehouse, ETL methodologies and OBIEE • Demonstrated work experience on Java and Oracle Application Development Framework (ADF) will be a great asset • Strong verbal and written communication skills and leadership abilities to be able to oversee the quality assurance of the project from technical perspective Skills Experience and Skill Set Requirements Technical Skills 40% Experience with Agile methodologies Experience with React and related frameworks Experience building and testing RESTful APIs Working knowledge of Jamstack Architecture Experience developing mobile apps both progressive web apps and native development in React Native, Flutter or similar tech Hands on experience with responsive design, front- nd testing and debugging techniques, page load optimization and version control Experience and expert knowledge in HTML, JavaScript, CSS and CSS Frameworks Working knowledge of DevOps, task boards, pipelines, etc. Experience creating front end functionality for login page, profile creation, customer notifications and self-service sign-up Required to translate technical systems specifications into working, tested applications. This includes: Developing detailed programming specifications Writing and/or generating code Compiling data-driven programs, maintaining, and conducting unit tests Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion, and deployment Experience 40% Experience with cloud platforms such as Azure Experience with Agile methodologies including using kanban/task boards Extensive experience with JavaScript, CSS, HTML, and front-end languages, user interface design. Experience with RESTful APIs. Experience with microservice architecture an asset Experience with back end development in .Net or Java Experience in programming and analysis; specialized software package support at the specified experience level Ability to collaborate with IT Professionals throughout the Software Development Life Cycle Experience in structured methodologies such as Agile Scrum for the development, design, implementation, and maintenance of applications Experience in design, code, test, debug and document applications Experience in application design, latest design patterns, deployment, and troubleshooting Experience with one or more communications protocols Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills A team player with a track record for meeting deadlines Experience building custom code using  React-JS, TypeScript for front end and either ASP.NET, .NET Core, or Java Spring boot for back end Hands on experience building integrations to IAA systems such as Azure AD B2C Authentication, Okta Authentication Communication Skills 20% Strong communication skills to prepare documentation, including but not limited to: solution documentation, user manuals, reports, reviews, assessments Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients Ability to communicate designs and development in clear and understandable manner Supplier Comments 5 days onsite Must Have: Experience with Agile methodologies Experience with React and related frameworks Experience building and testing RESTful APIs Working knowledge of Jamstack Architecture Experience and expert knowledge in HTML, JavaScript, CSS and CSS Frameworks Working knowledge of DevOps, task boards, pipelines, etc.

05/06/2026

Role: Azure Software Developer RQ: RQ11063 Rate: $98/h inc Client: Ministry of Public and Business Service Delivery and Procurement Location: Onsite, 222 Jarvis St., Toronto Duration: 250 business days, 7.25 hours per day Anticipated Start Date: May 2026 Description Responsibilities •Required to translate technical systems specifications into working, tested applications. This includes: odeveloping detailed programming specifications owriting and/or generating code ocompiling data-driven programs, maintaining, and conducting unit tests. •Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations. General Skills •Experience in programming and analysis; specialized software package support at the specified experience level •Ability to collaborate with IT Professionals throughout the Software Development Life Cycle •Experience in structured methodologies for the development, design, implementation and maintenance of applications •Experience in design, code, test, debug and document applications •Experience in the use of object and/or third generation language development tools •Experience in one or more programming languages •Experience in application design, latest design patters, deployment and troubleshooting •Experience with relational and hierarchical database technologies •Experience in the use of information retrieval packages using query languages •Experience with one or more communications protocols •Experience in structured methodologies for the design, development, implementation and maintenance of applications •Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts •Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills •A team player with a track record for meeting deadlines Skills Experience and Skill Set Requirements The Resources will act as a subject matter experts on a variety of cloud and AI projects initiatives such as: Enabling and designing the Government of Ontario's clouds Azure, AWS, IBM, Oracle and GCP. Designing and configuring advance security for existing and new cloud providers. Assist with complex setup of public cloud providers creating reusable patterns. Assist in updating and creating provisioning pipelines the Government Cloud offerings by writing and maintain a provisioning code base for infrastructure delivery as well as data gathering\reporting Cloud Knowledge and Experience - 50% Demonstrated experience enabling and designing the Government of Ontario's clouds Azure, AWS, IBM, Oracle and Google clouds. This experience would need be with Cloud environments that are of the same scale as the Government of Ontario Cloud or BPS environments. Communications and Customer Service - 25% Demonstrated experience of working with customers/key stakeholders and using communication skills to resolve operational issues, negotiate or document process related intelligence. Analysis and Problem-Solving - 25% Demonstrated experience with troubleshooting and resolving Azure/AWS/IBM/GCP/Oracle Cloud environments incidents and working with vendor partners. Supplier Comments 5 days onsite Must Haves: Proven ability to work with complex SQL queries, potentially hundreds or thousands of lines in length Proficiency with Power BI and DAX Demonstrated experience in Azure Databricks, Delta Lake, Azure Storage, ADF, Azure Analysis Service Create highly dynamic visualizations and metrics using Power BI Design and develop BI dashboards and reports based on business requirements Implement, maintain, and support BI solutions in Microsoft and other BI platforms Experience with cloud platform like Azure and working knowledge for cloud migration Experience with Microsoft Azure data analytics tools, such as, Azure Data Factories, Azure Databricks, Azure Synapse Nice to Have: Prior public sector experience would be an asset

05/04/2026

Role: .NET Software Developer RQ: RQ11073 Rate: $95/h inc Client: Ministry of Public and Business Service Delivery and Procurement Location: Onsite, 222 Jarvis St., Toronto Duration: 243 business days, 7.25 hours per day Anticipated Start Date: May 2026 Description This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive at the identified OPS office location. One FFS Senior Software Developer to support the Enterprise Data Collection Platform. This request seeks approval for a new contract for an FFS Senior Software Developer to support the Enterprise Data Collection Platform (EDCP). The role is essential to sustaining the ongoing design and development workload driven by a heavy sprint based EDCP roadmap spanning multiple modules with concurrent releases and dependencies. The Senior Software Developer is a key subject matter expert responsible for hands on solution design and active development across six EDCP instances. In addition to contributing technical expertise, the role performs direct development activities including coding, configuration, and implementation. The Senior Software Developer works closely with other developers to resolve complex technical issues, accelerate delivery, and ensure solutions are scalable, secure, and aligned with platform standards. This role works closely with Development, Business Analysis, and QA teams throughout the sprint lifecycle to translate roadmap priorities into implementable designs, support rapid iteration, and reduce rework. The Senior Software Developer provides day to day technical leadership during active sprints, ensuring technical decisions support both immediate delivery needs and long-term platform sustainability. The role also supports user centred design and development activities, contributing to UX design and content where required. This includes working directly with clients to refine requirements, develop wireframes or prototypes, and translate designs into working solutions. This position is critical to delivering the EDCP Product Roadmap across the following areas through continuous sprint-based development. Q1 April to June • eAgency Phase 2 delivery core implementation Continued design, development, and delivery activities to complete Phase 2 functionality. • eAgency Fall Economic Statement data collection project initiation Initiation of a new eAgency project to design and build data collection capabilities in support of the Fall Economic Statement, including requirements analysis, solution design, data model definition, and delivery planning. • SPAROn API enhancements Design and implementation of API enhancements to support integrations and downstream data consumers. • Union Leave OPSEU onboarding support start Knowledge transfer, onboarding, and interim coverage to maintain delivery continuity during union leave. Q2 July to September • WDCI annual enhancements Design and development of annual enhancements delivered through multiple sprint cycles. • SCO annual enhancements Implementation of prioritized enhancements and supporting technical updates. • eAgency Fall Economic Statement data collection project delivery Full sprint-based design and development of eAgency data collection functionality to meet Fall Economic Statement timelines, including configuration, integrations, validation rules, testing, and release readiness. • SPAROn API enhancements completion Final implementation, testing, and production release. • PSSD annual maintenance start Maintenance activities to support annual operational requirements and release readiness. • Union Leave OPSEU onboarding support continued Ongoing onboarding and operational coverage to mitigate sustained capacity impacts. Q3 October to December • WDCI annual enhancements continued Completion, stabilization, and release support for annual enhancement packages. • eAgency Phase 2 wrap up and post implementation support Final Phase 2 activities, defect remediation, and stabilization. • eAgency Fall Economic Statement post implementation support Stabilization, issue resolution, and support following data collection and reporting milestones. • PSSD annual maintenance completion Final maintenance activities and production readiness. • Union Leave OPSEU onboarding support as required Transition back to steady state operations. Q4 January to March • PSSD collection cycle delivery and operational support End to end support for the annual PSSD collection cycle, including system readiness, data validation, issue resolution, performance monitoring, and release support to meet legislated public reporting timelines. Work is delivered through coordinated sprint activity and heightened operational support during peak usage periods. Skills Experience and Skill Set Requirements Experiences Design, develop, test, and maintain enterprise-grade web applications using Microsoft .NET technologies (e.g., ASP.NET, C#, Web APIs). Translate business and technical requirements into well-structured, scalable, and secure application solutions. Develop and maintain cloud-based solutions on Microsoft Azure, including application hosting, configuration, monitoring, and deployment. Design, develop, and optimize SQL Server databases, including stored procedures, queries, views, and data models. Implement application integrations using APIs and service-based architectures. Perform unit testing, debugging, code reviews, and contribute to overall code quality and maintainability. Troubleshoot and resolve technical issues throughout the application lifecycle, including development, deployment, and production support. Support application releases, upgrades, data migrations, and environment transitions (e.g., on-prem to cloud). Contribute to solution design, technical documentation, and knowledge transfer activities. Ensure solutions align with security, accessibility (AODA/WCAG), and enterprise architecture standards. Required Technical Skills Strong experience with .NET web application development (C#, ASP.NET, Web APIs). Hands-on experience with Microsoft Azure services (e.g., App Services, Azure SQL, Azure Storage, Azure DevOps). Strong experience with SQL Server and relational database design, performance tuning, and query optimization. Experience across the Software Development Life Cycle (SDLC), including design, development, testing, deployment, and maintenance. Proficiency with object-oriented design principles and modern design patterns. Experience using version control, build, and CI/CD pipelines (e.g., Azure DevOps). Experience designing, coding, testing, debugging, and documenting applications. Experience with RESTful services, integration patterns, and secure data exchange. General Skills Ability to collaborate effectively with developers, architects, QA, product teams, and business stakeholders. Strong analytical, problem-solving, and troubleshooting skills. Experience working in structured development methodologies (Agile and/or waterfall). Ability to document technical designs, solution decisions, and system implementations clearly. Strong verbal and written communication skills. Proven ability to manage multiple priorities and meet delivery timelines in a team-based environment. Desirable / Additional Skills Experience developing Internet-facing or cloud-native applications. Experience with CI/CD, automation, and DevOps practices. Knowledge of application security, performance optimization, and operational monitoring. Experience providing post-implementation support and resolving production issues. Experience conducting technical design walkthroughs and peer reviews. Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related standards. Experience preparing user, system, and technical documentation. Evaluation Criteria Price 30 Software Design experience -Expertise at .NET design and development on all tiers. -Expertise with full software development life cycle -Wire framing -UI/UX experience with highly intuitive and responsive design Hands-On applied design patterns Custom framework design for enterprise solutions 10 Database Design and SQL -Database design -Fluency in advance SQL query language -SQL Stored Procedures Triggers -Functions and Views -Advanced search engine design Familiarity with SQL server 2005/2008/2012 and above 10 Server and Network experience -Server and Network Troubleshooting Web server technologies and implementations. EG: DNS, Load Balancers, network routing. -Troubleshooting physical and network issues -Azure experience 10 Systems Analysis Demonstrated experience in systems analysis and having worked client facing gathering requirements and interpreting business needs into technical solutions. 10 Front-end Web Applications Experience in the development of front- end web applications (ASP.Net) with Microsoft .Net Framework 3.5, 4.0, 4.5, .Net Core 2 and above 5 Web Technologies Hands-on development experience in web technologies: HTML programming using XHTML, AJAX (JQuery a plus), Java Script, CSS 2, Ability to build and apply ASP.net controls. UI design and accessibility 5 Hands on experience developing server side components Ability to develop with, and interface to, web services written in WCF Ability to develop data access components with Microsoft Entity Framework, Interface WCF services with Entity framework objects Knowledge of T-SQL language, database design, stores procedures/ views/functions and general 15 Application deployment on Windows Server Hands on experience with application deployment on Windows server using IIS 7.0 or later and using Visual Studio 2008/2010 and above tools 5 Supplier Comments Assignment Type - This role is expected to work onsite at the identified OPS office location during standard business hours (8:00 a.m. – 5:00 p.m., Monday to Friday), contributing approximately 7.25 hours per calendar day. MUST HAVES: Expertise at .NET design and development on all tiers. -Expertise with full software development life cycle Database design -Fluency in advance SQL query language

04/22/2026

Role: Oracle Database Administrator RQ: RQ11009 Rate: $84/h inc Client: Ministry of Public and Business Service Delivery and Procurement Location: Onsite, 222 Jarvis St., Toronto, ON Duration: 230 business days, 7.25 hours per day Anticipated Start Date: May 2026 Deliverables for Sr. Database Administrators: ·        Upgrade e-Business Suite and TPE Oracle databases from Oracle 19c to Oracle 26ai. ·        Performance tuning of e-Business Suite R12.2/26ai in multi-node RAC environment. ·        Install, Configure, deploy Oracle Access Governance (OAG). ·        Install, Configure, deploy Oracle Mobile Approvals for EBS. ·        Install, Configure, deploy Oracle Enterprise Manager (OEM) or another Oracle-recommended solution. ·        Update Disaster Recovery technical procedures for IFIS CORE and TPE ·        Provide day-to-day operational and maintenance support to the existing e-Business Suite application environments. ·        Document all new procedures and processes and deliver knowledge transfer sessions to the EFP (Enterprise FinTech Practice) Oracle e-Business Suite DBAs. Skills Experience and Skill Set Requirements Skills and competencies for Sr. Database Administrators: 50% Oracle e-Business Suite Applications R12.2 and Oracle Database 19c and Oracle Database 26ai Oracle e-Business Suite Applications R12.2 and Oracle Data Guard application (installation, configuration, maintenance, patching, upgrade and cloning). Installing, configuring and managing Oracle Real Application Cluster (RAC), Grid Infrastructure and Automatic Storage Management (ASM). Expert knowledge of Upgrading Oracle 19c to Oracle 26ai Developing database backup and restore strategy utilizing Flash Recovery Area (FRA) for RMAN and ASM. Expert level knowledge of Oracle 26ai database administration, maintenance, security implementation, upgrade and patching, database performance tuning, sizing and capacity planning, database backup and recovery using RMAN. Performance tuning of e-Business Suite R12.2/26ai in multi-node RAC environment. Knowledge in installation and configuration of iSupplier in R12.2 Knowledge of Configuring Oracle E-Business Suite Release 12.2 Using Logical Host Knowledge of supporting SSO as part of EBS installation 30% Oracle Technologies Knowledge of OAG, OUD, OID, DIP, ODSM EBS Webgate and Access gate knowledge of Advanced Compression, Data partitioning processes Knowledge of Online patching Knowledge of Oracle Supercluster, Exadata Storage Cells and concepts of IO Domains/Zones and provisioning, capacity management in an Engineered system Knowledge of Oracle Mobile Approvals for EBS Knowledge of AskEBS AI Capabilities for EBS using OCI GenAI Knowledge of Oracle Enterprise Command Centers 20% Operating System and Infrastructure Platform technologies Expert level knowledge of migrating Oracle technologies from Unix (Solaris) to Oracle Enterprise Linux / Red Hat Enterprise Linux 5.x/6.x/7.x Knowledge of UNIX OS, utilities, shell scripting Supplier Comments 5 days onsite Must Have: Oracle E-Business Suite installation and configuration experience Experience and expert knowledge of Oracle E-Business Suite (multi-tier implementation). Expert level knowledge of Oracle 26ai database administration, maintenance, security implementation, upgrade and patching, database performance tuning, sizing and capacity planning, database backup and recovery using RMAN. Expertise required in Oracle E-Business Suite installation, configuration, maintenance, upgrade and cloning. migrating e-Business Suite Applications to Oracle Cloud Infrastructure. migrating Oracle technologies from Unix (Solaris) to Oracle Enterprise Knowledge of OAG, OUD, OID, DIP, ODSM EBS Webgate and Access gate ?Expert knowledge of Upgrading Oracle 19c to Oracle 26ai Nice to have: Experience and expert knowledge of Oracle Application and Database Server and Oracle Grid Control. Expertise required in installation, patching, diagnosing system performances, monitoring and database server troubleshooting

04/21/2026

Role: Business Analyst RQ: RQ10998 Rate: $87/h inc Client: Ministry of Public and Business Service Delivery and Procurement Location: Hybrid, 87 Sir William Hearst Ave., Toronto, Ontario M3M 0B4 Duration: 230 business days, 7.25 hours per day Anticipated Start Date: May 2026 Responsibilities/Assignment Deliverables The Ministry is seeking the services of one (1) Senior Business Analyst, Level 3 to work as part of the Project Management & Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required. ·      Work in a hybrid agile (e.g. combination of waterfall and agile methods: scrum, extreme programming etc.) cross-functional team environment to provide leadership and guidance in developing, implementing, and evaluating online user experience and content strategies. ·      Developing product design criteria, planning activities, business objectives, communication and reporting protocols, implementing planning, product prioritization and phasing strategies, issues management, quality assessment and transition requirements. ·      Apply evidence-based, agile approaches such as user analytics, interviews, research and testing to continuously improve design choices. ·      Ensure that current web usability accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A and AA) and best practices are adhered to for digital solutions. ·      Work with the team and solution delivery vendor(s) to visualize and design digital solutions to ensure content and features are simple, user-friendly, and accessible. ·      Assess user characteristics, needs, goals, and opportunities, challenges and pain points. ·      Lead the team in defining and testing of usability requirements and metrics. ·      Provide subject matter expertise in the negotiation and development of user experience and content standards and performance measures. ·      Prioritize features & manage the backlog - So the product team has a shared focus across tactical design and development work. ·      Decide when to ship software - So customers can experience the benefits of the product as soon as possible, and the product team can continue to gather valuable feedback about how to iterate on the product. ·      Support solution delivery vendor(s) in design concepts and content strategy for digital solutions. ·      Conduct stakeholder consultations to determine and assess business needs. ·      Identify emerging trends, assess and prioritize feature requests and changes from clients to ensure solution meets user needs. ·      Guide, coach, and oversee the team in designing digital solutions, included but not limited to content design and flow, wireframes, page templates and navigation, functional specifications, and identifying opportunities for new functionality. ·      Provide mentorship and guidance to the team to determine potential opportunities for development of digital solutions and assess the impact on users. ·      Direct the team in leading the development of content, structures and features e.g. user personas, journey maps, tasks scenarios, wireframes, prototypes. ·      Lead prototyping activities for new solutions to demonstrate capabilities and ensuring that new features meet best practices, standards and specifications (e.g. accessible, reusable, simple, attractive, easy to use) before they are deployed. ·      Provide technical and specialized advice and guidance to clients on aspects such as usability, accessibility, interactive and front-end design. ·      Provide feedback to clients on user experience through analysis of web analytics, visitor, performance metrics and other tools. ·      Contribute regular project status reports outlining projects risks and mitigation strategies, make recommendations to facilitate decision making. ·      Prepare slide decks to present options and recommendations on solution design. ·      Lead and conduct multiple concurrent research, content design and strategies to meet the needs of users. ·      Visualize and provide strategic oversight across digital solutions, and ensure content and features are simple, user-friendly, and accessible. ·      Work the team to translate concepts into user flows, wireframes, mock-ups, user journeys and prototypes that lead to intuitive user experiences. ·      Work with the team to facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products. ·      Identify solution design limitations and advise on elegant solutions. ·      Provide advice on strategic design and user-experience decisions related to solution functions and features. ·      Take a user-centered design approach and rapidly test and iterate designs. ·      Collaborate with team members, solution delivery vendor(s) and other stakeholders. ·      Ask smart questions, take risks and champion new ideas. ·      Identify and troubleshoot user experience limitations (e.g. responsiveness). ·      Lead conducting of layout adjustments based on user feedback. ·      Ensure project timelines are met and issues are identified and managed promptly. Technical Skills Requirements ·      Significant experience designing online user experiences for complex digital solutions. ·      Proficient with industry standard design tools (e.g. Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision). ·      Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design. ·      Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements. ·      Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design. ·      Knowledge and experience in current web usability and accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A & AA) and best practices. ·      Knowledge of Ontario digital government standards - refer to https://www.ontario.ca/page/digital-service-standard. People Skills: ·      Can work effectively independently and in a team environment. ·      Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s) and other stakeholders. ·      Excellent facilitation, presentation, time-management and problem-solving skills. ·      Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s). ·      Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities. Analytical and Problem-Solving Skills:                           ·      Knowledgeable in design thinking, have a user-centric mindset and attention to detail. ·      Creative, analytical approach and strong understanding of interaction design principles. ·      Able to resolve issues in a timely manner, provide options and recommendations. ·      Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences ·      Understand business metrics and able to translate business goals and objectives into digital experiences. ·      Able to prioritize change requests from clients and guide the team in determining how best to address them. ·      Strong research skills to perform industry research, provide options and make recommendations for solution improvements. Specific Deliverables Deliverables expected to be produced could include (but are not limited to): ·      Product vision and road map (now, near, and future timeline) ·      Product strategy: target audience (end-users), problems you’re trying to solve, value propositions ·      User epics, stories and themes / Product backlog and sprint plans Data requirements / models (conceptual / logical) Functional and Non-functional requirements Test plan/strategies, test cases ·      Customer discovery insights through end-user research activities ·      Product features and functions through product management backlog and the authoring of user stories with the business product owner ·      Product key performance Indicators (KPIs) or success criteria including a metrics dashboard ·      Product decision and direction rationales ·      Product wins (success stories) ·      Continuous shipping of product features to improve upon the minimal viable product produced by the product team through user-centred design processes and agile (scrum) delivery methodologies ·      Product risk mitigation strategies ·      Communications to senior management level including executive summaries, and product status updates as required. Support to Development and Test teams in following areas (but are not limited to): ·      Building and testing support to development team ·      Reviewing test strategy, test plan and cases ·      Management of defect logs ·      Testing Applications ·      Supporting end-user inquiries ·      Defining the integration test plan ·      Defining the user acceptance test plan ·      Identification and resolution of problems/issues ·      Document and manage risks and liaise with other project teams to coordinate project interdependencies. ·      Documentation of all artefacts in a shared project library. Skills Experience and Skill Set Requirements Evaluation Breakdown Per Role 1. Solution Development / Business Analyst, Level 3 Technical Skills - 40% ·      Significant experience designing online user experiences for complex digital solutions. ·      Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred. ·      Proficient with industry standard design tools (e.g. Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision). ·      Basic Knowledge in Microsoft Azure cloud platform ·      Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams ·      Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker ·      Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design. ·      Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements. ·      Knowledge and experience in current web usability and accessibility standards (e.g.WCAG 2.0 WCAG 2.1 Level A & AA) and best practices. ·      Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design. ·      Knowledge of Ontario digital government standards - refer to https://www.ontario.ca/page/digital-service-standard. People Skills - 30% ·      Can work effectively independently and in a team environment. ·      Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s) and other stakeholders. ·      Excellent facilitation, presentation, time-management and problem-solving skills. ·      Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s). ·      Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities. Analytical and Problem-Solving Skills - 30% ·      Knowledgeable in design thinking, have a user-centric mindset and attention to detail. ·      Creative, analytical approach and strong understanding of interaction design principles. ·      Able to resolve issues in a timely manner, provide options and recommendations. ·      Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences. ·      Understand business metrics and able to translate business goals and objectives into digital experiences. ·      Able to prioritize change requests from clients and guide the team in determining how best to address them. ·      Strong research skills to perform industry research, provide options and make recommendations for solution improvements. Supplier Comments Hybrid - 3 days in the office. Must Have: ·      Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred. ?·      Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker ?·      Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design. ?·      10+ years of exp in BA ?·      Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.